Global Applications Engineer

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as a Global Applications Engineer.

The Global Applications Engineer is responsible for the development, engineering, and technical support of high-quality HR systems and applications built and/or maintained according to Mayer Brown IT development standards, information security policies, and engineering best practices. This role is responsible for designing, developing/coding, testing, and deploying new and modified solutions within the HR systems. This includes integration and configuration of on premise, cloud and hybrid-cloud applications.  

Responsibilities

Essential Functions: 

• Develops custom reports and pages with the HR systems
• Develops and maintains inbound and outbound interfaces between the HCM applications and the firm’s internal and external systems/providers
• Provides Level II and Level III functional application trouble shooting including identifying root causes of application errors and data discrepancies, and subsequent remediation
• Supports and assists with second and third level support relating to the Mayer Brown portfolio of HR applications
• Translates functional requirements into software application designs and implements those designs; Performs application development
• Creates, maintains and applies effective unit tests
• Implements tools, processes and procedures using IT Operations standards to accommodate Change Management controls to constantly improve quality and delivery
• Assists the management team with evaluating and ultimately implementing third-party vendor application packages
• Works with IT team members and manager to efficiently coordinate day-to-day activities, development and implementation
• Maintains a good working relationship with other members of the team, other teams within the IT department, and the Business
• Accurately anticipates timelines of day-to-day activities and projects
• Updates manager and or project managers on progress of day-to-day activities and projects
• Adjust rapidly and frequently to new situations warranting attention and resolution
• Initiates actions and alternatives to avoid potential problem situations before they occur and /or increase the probability of desired outcomes
• Makes recommendations to improve efficiency and effectiveness
• Act as a technical lead and share expertise with the team
• Be available as a resource for other IT groups or projects when interdependencies are identified with the HR systems
• Effectively communicates information to manager through appropriate reporting mechanisms
• Participates in on-call rotation providing 24 x 7 application support, ensuring that the application portfolio uptime is maintained according to Mayer Brown SLAs
• Performs other duties as assigned or required to meet Firm goals and objectives

Qualifications

Education/Training/Certifications: 

• Bachelor’s degree in Information Technology, Business or a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job

Professional Experience:

• 5 years of experience in a corporate IS environment highly preferred
• 5 years supporting applications in a global environment preferred
• Experience with Agile development methods preferred
• Experience in a Professional Services Partnership environment

Technical Skills: 

• 5 years’ experience with PeopleSoft HCM and PeopleTools including extensive experience with PeopleCode, Application Engine, Component Interface, Workflow and PeopleSoft Security
• Extensive experience developing, coding, testing and implementing PeopleSoft HCM solutions, patches, fixes, and custom enhancements
• Strong experience working with Microsoft SQL Server or other relational database management systems
• Substantial experience developing, coding, testing and implementing solutions and custom enhancements using the Power Platform
• Experience with the Microsoft’s Power Platform (Power Apps, Power Automate, Power BI & Power Virtual Agents) is also a plus

Performance Traits:

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Strong analytical and problem-solving skills with an ability to investigate and assess complex systems to propose technical solutions
• Strong organization and time management skills, priority-setting, and troubleshooting, especially when responding to unanticipated business requirements
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs and exercise independent judgment
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Willing to challenge the status quo

Physical Requirements:

• May require travel to other offices as needed

The typical pay scale for this position is between $136,000 and $179,900, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Salary : $136,000 - $179,900