What are the responsibilities and job description for the Collection Agent position at Mayfield Law Firm, P.A.?
Company Overview
Alpha Collection Agency specializes specializes in debt collection services. Our commitment to ethical practices and client satisfaction positions us as a trusted partner in the legal industry.
Summary
As a Collection Agent at Alpha Collection Agency, you will be instrumental in managing collections for various accounts. Located in a dynamic legal environment, this role is vital to ensuring our Alpha Collection Partners receive the revenue they are owed while maintaining strong relationships with debtors.
Responsibilities
- Initiate contact with debtors to facilitate timely payment of outstanding medical accounts.
- Conduct account analysis to determine appropriate collection strategies based on debtor profiles.
- Maintain accurate records of all communications and transactions related to collections.
- Collaborate with legal staff to ensure compliance with relevant laws and regulations during the collection process.
- Provide exceptional customer service while negotiating payment plans or settlements with debtors.
- Monitor accounts receivable aging reports to prioritize collections efforts effectively.
- Assist in telemarketing efforts to reach out to potential clients for new business opportunities.
Qualifications
- Proven experience in collections or related field.
- Familiarity with revenue cycle management processes and accounts receivable practices.
- Excellent communication skills, both verbal and written, for effective interaction with clients and debtors.
- Strong customer service orientation with the ability to handle sensitive situations professionally.
- Analytical skills for account analysis and strategy development in collections efforts.
- Basic math skills for calculating payment arrangements and analyzing financial data.
- Experience in telemarketing or sales is a plus but not required.
If you are ready to make an impact in the legal field through effective collections strategies, we invite you to apply today and join our dedicated team at Alpha Collection Agency.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 35 per week
Ability to Relocate:
- Tupelo, MS 38804: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18