What are the responsibilities and job description for the SBC Administrative Assistant I position at Mayland Community College?
JOB
Under the supervision of the Director of the Small Business Center, the Program Assistant will have the primary responsibility of providing program support and instruction that provides a quality learning experience addressing the small business needs of diverse small businesses and students for start-up and established small businesses in Avery, Yancey, and Mitchell Counties.The part-time Program Assistant will be responsible for program advertising and promoting the small business center. Will work collaboratively with internal and external partners to facilitate educational opportunities and program development relevant to diverse, equitable, and inclusionary small business needs. The PA must maintain client confidentiality at all times. This is a public-facing position and will require a high level of professionalism on and off campus.Contact Hours: approximately 20 - 28 hours per week
EXAMPLE OF DUTIES
1. Assist with diversifying and increasing small business community outreach and develop E-Marketing and advertising promotions for SBC seminars, counseling, and resources. Submit ads for publications and distribute marketing materials in the community.2. Assist with planning and executing an aggressive marketing plan that includes internal and external entrepreneurial events.3. Attend and/or set up Small Business Center seminars, necessary equipment, and classrooms.4. Review and verify pre & post-SBC seminar documentation for accuracy, completeness, and conformance following required procedures and regulations for auditing purposes.5. Open, compile, verify, close, and enter seminar results in the SBC Computer Management System (CMS).6. Prepare class files with completed registrations, evaluations, verification of attendance, instructor handouts, etc.7. Assist clients with the registration process, and email communications to seminar participants.8. Answer phone, messages, and emails, respond to requests from clients and staff, and provide quality customer service.9. Assist the Director with the annual SBC report and other administrative duties as needed. Adhere to state SBC guidelines as established by the NC Small Business Center Network10. Participate in the maintenance of confidential departmental files, records, and other data according to policies and procedures.11. Attend professional development, and prepare and confirm registrations, travel requests, and reimbursement requests.12. Other duties as assigned.
SUPPLEMENTAL INFORMATION
Experience: Bilingual-Spanish, Current or previous business ownership,Skills in social media advertising and entrepreneurship.
Under the supervision of the Director of the Small Business Center, the Program Assistant will have the primary responsibility of providing program support and instruction that provides a quality learning experience addressing the small business needs of diverse small businesses and students for start-up and established small businesses in Avery, Yancey, and Mitchell Counties.The part-time Program Assistant will be responsible for program advertising and promoting the small business center. Will work collaboratively with internal and external partners to facilitate educational opportunities and program development relevant to diverse, equitable, and inclusionary small business needs. The PA must maintain client confidentiality at all times. This is a public-facing position and will require a high level of professionalism on and off campus.Contact Hours: approximately 20 - 28 hours per week
EXAMPLE OF DUTIES
1. Assist with diversifying and increasing small business community outreach and develop E-Marketing and advertising promotions for SBC seminars, counseling, and resources. Submit ads for publications and distribute marketing materials in the community.2. Assist with planning and executing an aggressive marketing plan that includes internal and external entrepreneurial events.3. Attend and/or set up Small Business Center seminars, necessary equipment, and classrooms.4. Review and verify pre & post-SBC seminar documentation for accuracy, completeness, and conformance following required procedures and regulations for auditing purposes.5. Open, compile, verify, close, and enter seminar results in the SBC Computer Management System (CMS).6. Prepare class files with completed registrations, evaluations, verification of attendance, instructor handouts, etc.7. Assist clients with the registration process, and email communications to seminar participants.8. Answer phone, messages, and emails, respond to requests from clients and staff, and provide quality customer service.9. Assist the Director with the annual SBC report and other administrative duties as needed. Adhere to state SBC guidelines as established by the NC Small Business Center Network10. Participate in the maintenance of confidential departmental files, records, and other data according to policies and procedures.11. Attend professional development, and prepare and confirm registrations, travel requests, and reimbursement requests.12. Other duties as assigned.
SUPPLEMENTAL INFORMATION
Experience: Bilingual-Spanish, Current or previous business ownership,Skills in social media advertising and entrepreneurship.
