Receptionist

Description

Summary:          

The Receptionist will be the first point of contact for the office. The duties include offering administrative support across the organization, welcoming and greeting guests and coordinating the front-desk activities, including distributing correspondence and redirecting phone calls.

Essential Job Functions:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations
• Keep updated and maintain office records
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Necessary Knowledge, Skills and Abilities:

• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Educational and Experience Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• High school degree; additional certification in Office Management is a plus

Work Environment and Physical Demands:

• Ability to work extended hours when necessary.
• Normal office environment; no unusual physical demands.

Qualifications