What are the responsibilities and job description for the Dental Receptionist/Front Office position at Mayo Dental?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth patient experience and supporting the overall operations of the dental office.
Duties
- Greet patients warmly and manage the front desk operations.
- Schedule appointments and manage the appointment calendar effectively.
- Handle patient check-ins and check-outs, ensuring all necessary paperwork is completed.
- Process insurance claims and manage medical billing procedures.
- Maintain accurate patient records, including care plans and treatment histories.
- Communicate with patients regarding their treatment plans and follow-up appointments.
- Utilize dental software systems such as eClinicalWorks, Dentrix, or Meditech for record management.
- Answer phone calls and respond to inquiries in a professional manner.
- Assist with managing inventory of dental supplies as needed.
Skills
- Proficiency in dental terminology to communicate effectively with patients and staff.
- Experience with medical billing processes and insurance claims, including Medicare knowledge.
- Familiarity with dental software systems such as eClinicalWorks, Dentrix, or Meditech is preferred.
- Strong typing skills, including 10 key typing proficiency for data entry tasks.
- Bilingual abilities are a plus to assist diverse patient populations.
- Excellent organizational skills with attention to detail to maintain accurate records.
- Strong communication skills to interact positively with patients and team members.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Join our team as a Dental Receptionist where you will play an integral role in providing quality care to our patients while ensuring efficient office operations.
Job Type: Full-time
Pay: $23.28 - $36.45 per hour
Expected hours: 40 per week
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $23 - $36