What are the responsibilities and job description for the Front Desk position at Maytin & Uria MD PA?
Job Overview
We are seeking a dedicated and professional Front Desk Person to join our team. This position is vital in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will be organized, possess strong communication skills, and needs to be bilingual. Must have a friendly demeanor to create a welcoming environment for our patients.
Responsibilities
- Greet and check-in/check out patients upon arrival with a warm and friendly attitude.
- Manage phone calls, respond to inquiries, and provide accurate information regarding services.
- Handle appointments, cancellations, and modifications efficiently using computerized systems.
- Maintain an organized front desk area, ensuring all materials are stocked and readily available.
- Assist with administrative tasks such as filing, data entry, and clerical duties as needed.
- Coordinate with other departments to ensure patient needs are met promptly.
- Uphold phone etiquette standards while communicating with patients and staff.
- Address patient concerns professionally and escalate issues when necessary.
Qualifications
- Experience in working at front desk in a medical setting.
- Proven experience as an office team member.
- Strong computer literacy skills with proficiency in front desk software and Microsoft Office Suite.
- Excellent organizational skills with attention to detail in managing tasks effectively.
- Demonstrated ability to maintain professionalism in high-pressure situations.
- Strong phone etiquette skills to communicate clearly and effectively with patients.
- Prior experience in a clerical role is strongly preferred.
- Ability to work flexible hours.
- Bilingual (Spanish/English) Required.
Join our team as a Front Desk Person where your contributions will make a significant impact on our patients experience!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Experience:
- Front desk: 1 year (Preferred)
Language:
- Spanish (Required)
- English (Required)
Language:
- Spanish (Required)
- English (Required)
Ability to Commute:
- Lauderhill, FL 33351 (Required)
Ability to Relocate:
- Lauderhill, FL 33351: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18