What are the responsibilities and job description for the Supervisor Sales Administration position at Mayville Engineering Company, Inc.?
Overview
Supervises, measures, and assists the inside sales support team including quoting, new part launch (NPI), contract administration, customer scorecard management, price conformance and sales reporting ensuring conformance with internal standards and customer satisfaction. Assists in various sales and marketing clerical activities.
Responsibilities
Qualifications
Job Skill Requirements
- Strong computer skills and organization mgmt.
- Effective coaching and performance management capabilities to maximize team output and optimize results.
- Good written and verbal communication skills, with the ability to effectively interact with customers and internal stakeholders.
- Ability to use Customer Relationship Management (CRM) and quoting software, and standard office productivity tools.
- Attention to detail and the ability to work in a fast-paced, deadline-driven environment.
- Commitment to providing a positive customer experience.
- Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Detail-oriented with a high level of accuracy in data entry and documentation.
- Navigate Multiple Enterprise Resource Planning (ERP) systems.
Educational Requirements
- High school diploma or equivalent.
- Associate degree in business, sales, or similar preferred.
Experience Requirements
- Three years of experience in customer service.
- Prior supervisory experience preferred.
- Prior experience in manufacturing environment and/or quoting is preferred.