Patient Experience Coordinator

Job description

Job Summary:

We are seeing a highly qualified Patient Experience Coordinatortor join our team. The Coordinator will be responsible for providing exceptional customer service and administrative support in a medical office setting. The ideal candidate will have experience working in a of insurance , medical terminology, and be proficient in using electronic medical records systems such as Athena.

Duties:

- Greet patients and visitors in a friendly and professional manner

- Schedule appointments and manage the appointment calendar

- Answer phone calls, take messages, and provide information to callers

- Check-in patients, verify insurance information, and collect co-pays

- Maintain patient records and update medical information as necessary

- Coordinate referrals to specialists or other healthcare providers

- Compliance with HIPAA guidelines.

- Perform general administrative tasks such as filing, faxing, and scanning documents

Qualifications:

- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus

- Previous experience working as a receptionist in a medical office, or similar setting preferred

- Knowledge of medical terminology and procedures is highly desired

- Proficiency in using electronic medical records systems such as Athena is preferred

- Strong communication skills with the ability to interact professionally with patients, staff, and external contacts

- Excellent organizational skills with the ability to multitask and prioritize responsibilities

- Attention to detail and accuracy in data entry and record keeping

Job Types: Full-time, Part-time

Pay: Based on Experience

Medical Specialty:

• Pain Medicine

Schedule:

• No weekends

Work Location: In person

Work Location: In person

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Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Schedule:

• Day shift
• No weekends

Work Location: In person

Salary : $20 - $24