What are the responsibilities and job description for the Catering Specialist position at MB Support Team?
At Mo’ Bettahs, we cherish our core values: Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values embody the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.
A Day in The Life
As a Catering Specialist at Mo' Bettahs, your day will start by answering all catering inquiries from our website and checking pending orders in ezCater. You'll plan and organize orders by collaborating with individual restaurant teams to ensure customer expectations are met. After orders are completed, you'll follow up with customers to ensure their satisfaction. Any feedback, positive or negative, will be communicated to our Catering Sales Leads and Catering Coordinators at each location.
This role is perfect for someone who enjoys teamwork, takes ownership of their responsibilities, and loves making customers' days Mo’ Bettah.
Responsibilities
Handling emails and calls with customers
Responding to customer inquiries from our website
Creating quotes for customer events
Coordinating and confirming order details for catering events
Working with General Managers to confirm orders per event location
Qualifications
Excellent verbal and electronic communication skills
Restaurant experience is a plus but not mandatory
Highly organized with excellent time and space management skills
Proficient in MS Office Suite, especially Excel and Word
Great people skills and conflict resolution abilities
Positive attitude
Familiarity with ezCater is a plus
Schedule
Part Time
Available to work Monday-Saturday
Mo' Bettahs is a Utah-based company founded by brothers Kalani and Kimo Mack in 2008. Their goal was to give customers the same delicious experience they had growing up on Oahu, Hawaii's culinary landscape. Since opening our doors, we have been committed to providing first-rate, dynamic customer service while upholding an authentic Hawaiian culture that encompasses "Pono" or doing what is right all the time!
Mo' Bettahs is an equal opportunity employer that prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.
Salary : $15