What are the responsibilities and job description for the Director of Operations position at MB2 Dental?
Overview
Join the forefront of dental innovation with MB2 Dental, a pioneering Dental Partnership Organization (DPO) established in 2007 and headquartered in Carrollton, TX. We are actively seeking a Director of Operations to lead and inspire our affiliate practices across the south Texas region. This role offers a unique opportunity to blend collaborative teamwork with independent leadership, managing diverse responsibilities and tasks.
At MB2, we proudly collaborate with more than 760 Dentist Owners, providing unwavering support to over 780 practices spanning 45 states. As a Director of Operations (DO), your primary focus will be strategically overseeing and mentoring managers while directly driving multiple dental practices' operational and financial success within your assigned territory. Your expertise will encompass creating annual budgets, strategic planning, project management, talent calibration, growth and development plans, financial statement analysis, and effective verbal and written communication. Upholding the highest professional and ethical standards will be integral to your role.
Join us today and experience why MB2 is renowned for its exceptional workplace culture that nurtures professional advancement and an unparalleled sense of community.
This is a remote position that requires occasional travel around the south Texas area.
Benefits:
- Competitive pay based on experience
- Medical, dental, vision, and life insurance
- Short and long-term disability
- Generous PTO and paid holidays
- Traditional and Roth 401(k) options
- Referral Bonus Program
Responsibilities:
- Demonstrate exceptional client service through effective communication. Identify team members' strengths and areas for leadership and management growth. Coach and guide team members to excel in service excellence.
- Lead recruitment efforts, partnering with HR for successful staffing, reduced turnover, and team development. Facilitating smooth onboarding for seamless integration.
- Train operations team for efficient and accurate task execution. Ensure quality through audits and additional training. Set and monitor clear business and development goals.
- Collaborate with owners and MB2 leadership on strategic, operational decisions. Analyze key metrics, implement corrective actions, and create long-term growth plans.
- Partner with MB2 departments for sustainable programs. Strategically address areas for improvement, tailoring messages for effective communication.
- Maintain project organization and updates through charters and meetings. Understand performance drivers and benchmarks. Course correct for sustained success.
- Assess practice needs, plan improvements, and ensure team compliance with training and reviews. Offer constructive feedback for continuous enhancement.
Qualifications:
- Prior dental office management experience is highly preferred
- Must have a strong background in dental
- Extensive experience managing teams, budgets, and projects
- Experience with production, supply chain, logistics, quality control, and customer service
- Strong attention to detail and exceptional organizational abilities
- Proficiency in delegation and remote management
- Excellent communication skills, capable of effective communication across all organizational levels
MB2 Dental Solutions, LLC is an equal opportunity employer.
