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SHIPPING/FULFILLMENT SUPERVISOR - Shipping

MBI, Inc.
Torrington, CT Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/13/2025

MBI, Inc., one of the nation’s leading direct marketing companies, is looking to hire a take-charge, hands-on individual who wants a challenging supervisory position monitoring the work of 6 to 12 employees and fulfillment operations in our Torrington location.

The successful candidate must be motivated, energetic, and dedicated to the highest standards of excellence. A minimum of two years of supervisory experience is required in a relevant warehousing environment.

Location: Torrington, CT

Schedule: 6:45am to 3:45pm, Monday - Friday with overtime and/or second shift during peak season (November-December)

Supervisor Responsibilities Include:

  • Supervise the shipping area (processing orders including matching documents to orders, picking & packing, sorting, labeling and loading out to shipping carriers)
  • Maintain a safe work area that is neat and organized
  • Proven track record leading a successful team
  • Emphasis is on monitoring and developing individual contributors to achieve results at a highly effective level
  • Record and approve weekly associate timecards and payroll
  • Work with the department manager to establish and monitor daily labor plans based on work backlogs
  • Monitoring daily workloads and ensuring the team is working efficiently
  • Ensuring the team is performing work accordingly to standard operating procedures
  • This is an “on the floor” job with 70-80% of your time working with your team ensuring workflow.
  • Providing feedback, writing regular employee performance reviews and evaluations

Skills:

  • Strong organizational skills
  • Excellent communication skills, both written/email and verbal
  • Motivated, energetic, and dedicated to the highest standards of excellence
  • Previous experience supervising a team of 6 -12 or more

Qualifications:

  • High school diploma/GED preferred
  • Minimum two years of relevant experience supervising in a warehouse/fulfillment setting
  • Experience in labor/capacity planning based on work volume/backlogs
  • The ideal candidate should be comfortable using computer systems daily, including Outlook, Excel, Word and experience with WMS systems used to manage inventory and orders
  • Spanish language skills are a plus

Join us!

  • Compensation - Competitive starting salaries, steady salary growth including performance-based increase opportunities in your first year, and year-end bonuses.
  • Paid Time Off – 18 paid vacation days, paid sick time, paid maternity and paternity leave, 12½ paid holidays.
  • Benefits - MBI, Inc. offers a rich benefits package that includes medical, dental, vision, life and disability coverage beginning on Day 1.
  • Retirement – All full-time associates are automatically enrolled in our generous profit-sharing plan. 401(k) options are also available, as well as periodic retirement counseling.
  • Variety – Our Fulfillment Center associates rotate through various functions providing exposure to different departments and a more varied experience.
  • Growth – We strive to promote from within, creating opportunities for associates to develop new skills and reap the rewards of greater responsibility. We are proud that most of our higher-level positions are filled by associates internally – MBI is a career orientated employer.
  • Culture – We’re proud of our excellent culture. You will be part of a team environment. We also have regularly scheduled events throughout the year and lunch provided every Friday.
  • Stability – We have been in business for over 50 years and have never had a layoff at any of our Fulfillment or Customer Service facilities.

_______________________________________________

We strive to develop and foster an inclusive workplace that promotes and values diversity. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Accordingly, MBI provides equal opportunities for employment. We do not tolerate discrimination based on characteristics such as race, color, religious creed, age, sex, gender identity or expression, sexual orientation, marital status, national origin, ancestry, status as a veteran, present or history of mental disability, intellectual disability, learning disability, or physical disability, including, but not limited to, blindness.

 

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