Director, OHS - Drug & Alcohol Testing Program

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Director of Occupational Health Services will fill in for the Chief of Occupational Health Services as directed and will assist the Medical Director and Medical Review Officers with day-to-day management of Occupational Health Services and the Drug and Alcohol Testing program. The Director of OHS-Drug and Alcohol Testing Programs will provide leadership and direction for the Authority.

Duties & Responsibilities

• Oversee the Drug and Alcohol testing programs for the MBTA and MassDOT as required by the FTA, FRA and FMCSA.
• Collaborate with Human resources, on all FTA requirements for onboarding new safety sensitive employees.
• Collaborate with Human Resources to ensure safety sensitive designations are FTA compliant for newly created positions throughout the Authority.
• Coordinate with Legal and Labor Relations on arbitrations involving the drug and alcohol testing program.
• Provide supervision for all Drug and Alcohol program staff, including hiring, discipline, termination and performance management.
• Work in conjunction with the Safety Department in all elements of the Drug and Alcohol testing program.
• Work in conjunction with the Employee Assistance Program in the development and the delivery of all Drug and Alcohol Training programs.
• Collaborate with MBTA/MassDOT LMS for accurate record keeping of all Title 49 CFR Part 40 and 655 required trainings.
• Provide oversight to all contractors required to comply with 49 CFR part 40, 382, 655 and 219.
• Manage all third-party contractors providing any and all services relating to all components of drug and alcohol testing, including but not limited to collections, Medical Review Officer services, laboratory services, and third-party administration.
• Communicate effectively with stakeholders, including customers, vendors, and employees.
• Rotating on-call availability 24-hours-a-day.
  
  
  

Drug & Alcohol Testing

• Oversee all aspects of the MBTA Drug and Alcohol Testing Program
• Maintain strict compliance with Title 49 CFR Parts, 40, 655, 382, 219. and the MBTA and the MassDOT Drug and Alcohol Policies
• Implement and oversee the selection process for selecting covered employees for FTA, FMCSA and FRA drug and alcohol testing.
• Ensure all Substance Abuse Professional follow-up testing requirements are met.
• Prepare annual MIS reports required by FTA and FRA Drug and Alcohol Programs .
• Maintains all records related to the drug and alcohol collection process.
• Work with the Medical Review Officer to receive and process all drug test results.
• Perform all other duties and projects that may be assigned
  
  
  

Minimum Requirements & Qualifications

• Bachelor's Degree from an accredited institution in Business Administration, Human Resources Management, Social Work or related field with Behavioral or Medical Science.
• Seven (7) years’ experience in managing a mandated drug and alcohol testing program.
• Five (5) years of supervisory, leadership, and/or management experience in related field.
• Comprehensive knowledge of federal DOT drug and alcohol testing regulations
• Maintain awareness of federal regulations related to drug and alcohol testing.
• Demonstrated experience revising companywide Drug and Alcohol Policy and procedures to comply with all regulatory changes/revisions.
• Proficiency with MS Office applications.
• Possess a valid driver's license.
• Effective confidentiality, documentation, multi-tasking, time management and interpersonal skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• The ability to supervise and work effectively with a diverse workforce.
  
  
  

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement
• An Associate’s Degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the Bachelor’s degree requirement
• A Master’s Degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
  
  
  

Preferred Experience and Skills:

• Master’s degree from an accredited institution in Business Administration, Human Resources Management, Social Work, or related field with Behavioral or Medical Science from an accredited school.
• Ten (10) years experience in managing a mandated drug and alcohol testing program.
• Professional Certification for Drug collector, Breath Alcohol Technician, Designated Employer Representative, or Medical Review Officer Assistant.
• Five years experience in performing DOT collections.
• Prior experience in unionized workforce.
  
  
  

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
  
  
  

Disclaimers and Definitions:

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
• Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
• Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
• Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com .
• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .