Dispatcher

Job Details

Shifts: graveyard

Location: Anaheim, California

Salary: $20.60-$28.00/hour DOE

Medical benefits-eligible first of the month following 28 days of employment. All other benefits-eligible first of the month following 90 days of employment.

Benefits:

401(k) with generous Company match

Dental insurance

Health insurance

Health Savings Account

Flexible Spending Account

Life insurance

Paid time off

Employee Referral Program

Vision insurance

Position Overview: The Dispatcher handles day-to-day shipping activities relating to the scheduling of trucks, receiving, and releasing orders, and inventory management, as well as the daily duties assigned, pertaining to all warehouse clerical functions to assure timely and accurate data entry.

Language Skills: English proficiency required. Spanish is a plus.

Supervisory Responsibilities: None.

Amount of Travel Involved: None.

Essential Duties and Responsibilities:

• Follow all safety procedures and work as safe as possible at all times.
• Maintain Good Manufacturing Practices (GMP’s).
• Answer all incoming calls from customers and direct to the appropriate individual.
• Check in drivers, verifying identity and order number as well as making sure they adhere to their appointment schedule.
• Make adjustments in Warehouse Systems (ILS/SAP) to move products to non-shippable locations as necessary.
• Organize and file various shipping and inventory documents.
• Run routine reports for customers relating to inventory levels, shelf life, product shipments, production, adjustments, and products on hold.
• Look up, edit, release, and receive orders using various inventory management systems.
• Assist in various phases of inventory control and research.
• Answer customer questions or concerns.
• Copy and distribute paperwork as necessary.
• Manual entry of non-EDI orders into the appropriate Inventory Management System
• Assist in closing Bills of Lading in a timely, accurate manner.
• Assist with cycle counts.
• Assist Warehouse personnel as necessary.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• All other duties as assigned.
• Work scheduled shift, weekends, and extended hours as required.
• Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily.

Experience for Success:

• Excellent customer service.
• Good clerical skills.
• Able to follow directions.
• Safe work practices.
• Effective written and verbal communication skills with the ability to communicate professionally with customers and co-workers.
• Have a strong work ethic and be able to work independently as well as working in a team.
• Demonstrates attention to detail, a professional attitude, and produces accurate work product.
• Must be proactive.
• Must have a cooperative attitude.
• Must have the ability to follow-up.
• Must be able to work in a fast-paced environment.

Education and/or Experience:

• H.S. Diploma or G.E.D.
• 1-2 years’ related experience required.
• Or equivalent combination of education and experience.
• Experience with inventory management systems preferred.
• Proficient in Microsoft Outlook, Excel and Word.
• SAP and ILS experience is desirable.

Behaviors & Competencies:

• Upholds mental, spiritual and physical safety
• Asks for and provides feedback
• Holds self and others accountable
• Supportive and collaborative of team members
• Participates in self-development and encourages the development of those who report/to him or her and peers
• Demonstrates flexibility and desire for growth

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk, bend, twist, stoop, kneel, or squat. The employee must regularly lift, pull and/or move up to 10 pounds, and occasionally lift, pull and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Manna Beverages is an equal opportunity employer-----M/F/D/V