What are the responsibilities and job description for the Leasing Agent position at MC Estates?
Job Summary
We are seeking a motivated and detail-oriented Leasing Agent to join our team. The ideal candidate will play a crucial role in the property management process, acting as the first point of contact for potential tenants. This position requires strong customer service skills, attention to detail, and the ability to manage multiple tasks efficiently. The Leasing Agent will be responsible for showcasing properties, managing lease agreements, and ensuring a positive experience for all prospective and current tenants.
Responsibilities
- Conduct property tours and showcase available units to potential tenants.
- Manage the application process, including data entry and file management.
- Prepare lease agreements and ensure compliance with legal requirements.
- Provide exceptional customer service by addressing inquiries and resolving conflicts promptly.
- Maintain accurate records of tenant interactions and property details using property management software such as AppFolio.
- Assist with marketing efforts to attract new tenants through various channels.
- Collaborate with facilities management to address maintenance requests and ensure properties are well-maintained.
- Uphold phone etiquette standards while communicating with clients, vendors, and team members.
Qualifications
- Previous experience in property management or a related field is preferred.
- Strong data entry skills with attention to detail in file management.
- Knowledge of legal aspects related to leasing and tenant rights is a plus.
- Excellent phone etiquette and communication skills.
- Ability to manage conflicts effectively while maintaining professionalism.
- Proficiency in customer service practices with a focus on tenant satisfaction.
- Familiarity with AppFolio or similar property management software is advantageous.
- A proactive attitude with the ability to work independently as well as part of a team.
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20
