Sales account manager, Catering & Events

Qualifications

Bachelor’s degree or equivalent work experience

Minimum of 3 years prior Catering Sales experience

Superior attention to detail, organization, and time management

A passion for excellent customer service

Responsibilities

The Account Manager is responsible for identifying, developing relationships, booking and producing events with those who need catering services 

Create customized and distinctive catering proposals. Therefor prior knowledge and capability in writing food & beverage menus is required.

Background in food & beverage operations, including understanding of kitchen, Back of House & Front of House duties preferably with catering operations are favored

Identify and develop sales opportunities

Coordinate and execute outreach, referrals and face-to-face appointments

Collaborate with the Sales team on pursuing all appropriate opportunities for client solicitation and relationship building

Collaborate with the Sales Team on proposal development that exercises creativity, discretion and independent judgment in determining how to assemble an event to suit each client's taste and budget

Develop solutions to any cost concerns and resolve any challenges or problems

Negotiate terms acceptable to the company and reconcile differences to get clients to “yes”

Develop contingency plans and act promptly and effectively when closing problems arise

Oversee information gathering to final event production and implementation of the event

Organize production schedules, attend tastings, site walks

Assist in planning the floor plan for the event

Lead production meetings to disseminate information to various departments

Place orders with additional vendors as needed

Create final paperwork and distribute it to various departments

Attend events to oversee successful execution from start to finish

Process invoices/purchase orders to ensure payments to vendors as needed

Maintain and nurture clients to create long-lasting relationships

Deliver a high level of client service, meet commitments, seek client input and anticipate client needs

Follow-up after events with clients and venue managers

This is a full-time post. Attendance will be required in line with the business requirements, including at weekends, holidays and in the early mornings as well as evenings.

NOTE: The essential responsibilities of this position are described under the headings above.

They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

• Covid-Vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.