What are the responsibilities and job description for the Operations Specialist, Subsurface Utilities Mapping position at McCarthy Building Co?
The SUM Operations Specialist’s primary role is to provide support for the SUM operations team and streamline SUM operations processes.
This role can be based in Phoenix, AZ or St. Louis, MO.
Position Summary:
The SUM Operations Specialist is responsible for the day-to-day logistical management of SUM projects, requests and compilation of utility records/as-builts. They are responsible for the Quality Assurance of all utility systems collected and compiled. The SUM Operations Specialist will work directly with the SUM Operations Managers, Field Operations Manager, Field Crews, and Project Administrators to ensure operational excellence and client experience. Their responsibility shall include but not be limited to the following:
Key Responsibilities
- Quality assurance lead for SUM projects.
- Request utility records/as-builts from public and private stakeholders.
- Coordination with Client to collect additional/missing existing utility record information & project survey control.
- Compile utility records/as-builts collected from client, public, and private stakeholders.
- Transfer utility information accurately to mapping software.
- Track all records/as-builts received.
- Coordinate with the SUM team to ensure project survey control is received.
- Communicate with the SUM Team regarding missing records/as-builts.
- Day-to-day management of SUM projects.
- Coordination with SUM Field Operations Manager to ensure projects are appropriately staffed based on the established schedule.
- Creating and refreshing 811 locate tickets.
- Work with 811 call centers to set-up and maintain McCarthy accounts.
- Create and maintain projects in mapping software.
- Manage permitting operations.
- Manage safety reporting efforts.
- Develop site-specific safety plans.
- Support labor component financial tracking.
- Manage field hand-off process.
- Manage purchase order setup and subcontractor coordination.
- Development of Conflict Analysis Report.
- Manage operations support requests from client
Qualifications:
- 3-5 Years of experience in utility or civil fields.
- Strong critical thinking and trouble shooting skills.
- Must have excellent computer skills and be able to demonstrate proficiency with MS Office products (Word, Excel, PowerPoint, etc.).
- Must be able to work in a fast-paced office environment, able to multitask, meet critical deadlines with an eye for accuracy and attention to details.
- Strong written/verbal communication skills with strict attention to detail.
- Self-motivated.
- Time Management skills.
- Strong ability to communicate and manage project staff.
- Ability to build relationships and integrate with project teams.
- Developmentally minded and focused on team growth & development.
- Knowledgeable in aspects of utility system installations and configurations.
McCarthy Building Companies is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, gender expression, religious beliefs, marital status, genetic information, national origin, disability, protected veteran status, or any other basis protected by federal, state, or local law.
