Yard Project Assistant Superintendent

McCarthy Building Companies, Inc. is America's premier, 100% employee-owned commercial construction company. With offices nationwide, we specialize in a wide range of project types that are as diverse and wide-ranging as the communities in which we build. Our innovative teams collaborate with clients and industry partners throughout the project life cycle, starting in the earliest stages of design, throughout construction and beyond project completion.

McCarthy’s reputation for tackling the toughest building challenges starts with our focus on developing high-performing individuals and teams. We do this through our award-winning training programs, a best-in-class Total Rewards benefits program, and a focus on equipping diverse teams of employee owners through a connected and inclusive culture aligned with our values of: Genuine. We, Not I. All In.

How do McCarthy partners define our culture?

We Live Our Core Values. We do whatever it takes to deliver on our promises with honesty and integrity.

We are Employee Owned. We are personally invested in building the things people need in our communities.

We Feel Like a Family. We value genuine connections and help each other succeed in an inclusive environment.

We are Builders. We respect the work we do and everyone who helps make it happen safely.

We are seeking a dedicated and results-oriented Yard Project Assistant Superintendent to lead and manage our field service team. The Field Assistance Superintendent will oversee field operations, ensuring timely and high-quality service delivery, customer satisfaction, and efficient team performance. This role involves coordinating resources, managing client relationships, and optimizing workflows to maintain operational excellence.

Key Responsibilities:

Team Leadership:

• Supervise, train, and mentor a team of field service technicians.
• Schedule and assign tasks to ensure coverage and service quality.
• Foster a positive team culture and promote professional development.
  
  
  

Operational Management:

• Oversee day-to-day field operations and ensure compliance with company policies and safety standards.
• Develop and implement standard operating procedures (SOPs) to enhance efficiency and service quality.
• Monitor key performance indicators (KPIs) and prepare regular performance reports.
  
  
  

Customer Relations:

• Serve as the primary point of contact for escalated customer issues and ensure prompt resolution.
• Build and maintain strong relationships with clients to enhance customer loyalty.
• Collaborate with sales and customer service teams to identify client needs and deliver tailored solutions.
  
  
  

Resource Management:

• Manage inventory, tools, and equipment required for field operations.
• Coordinate logistics and travel arrangements for the field team as needed.
• Optimize resource allocation to balance workload and minimize costs.
  
  
  

Continuous Improvement:

• Identify opportunities for process improvements and implement changes to enhance customer service.
• Stay updated on industry trends, new technologies, and best practices.
• Lead initiatives to upgrade skills and certifications for field technicians.
  
  
  

Qualifications:

• Education: Bachelor’s degree in business, operations management, engineering, or a related field (preferred).
  
  
  

Experience:

• Minimum of 5 years of experience in field service or operations, including at least 2 years in a leadership role.
• Proven experience managing field teams and coordinating large-scale service operations.
  
  
  

Skills:

• Strong leadership and team management abilities.
• Excellent organizational, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Proficiency in service management software and tools.
• Ability to handle pressure and manage multiple priorities.
  
  
  

Work Environment:

• Field-based role with regular site visits and occasional travel.
• Requires flexibility to work outside standard hours as needed.
  
  
  

McCarthy Building Companies is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, gender expression, religious beliefs, marital status, genetic information, national origin, disability, protected veteran status, or any other basis protected by federal, state, or local law.