What are the responsibilities and job description for the Accounts Receivable Specialist position at McCue Corporation?
We are looking for a dedicated and detail-oriented Accounts Receivables Specialist to join our finance team. In this role, you will play a critical part in tracking and collecting payments from our customers, ensuring smooth cash flow and financial accuracy. Your responsibilities will include running reports, reconciling accounts, and maintaining accurate customer records. To be successful in this position, strong communication, organization, and professionalism are key in delivering the results and service we pride ourselves on.
Key Responsibilities:
- Meet Aging Metrics: Ensure aging metrics are met by following up on overdue balances.
- Collect Payments: Address past due balances and payment delays to maintain consistent cash flow.
- Customer Communication: Clearly communicate account information and provide excellent customer service to maintain strong relationships.
- Collaboration: Work closely with internal teams to enhance the customer experience and resolve billing-related issues.
- Reporting: Compile and report account updates to upper management weekly.
- Dispute Resolution: Assist customers in resolving payment discrepancies and provide backup documentation as needed.
- System Maintenance: Maintain accurate customer transaction records within the accounting system.
- Customer Inquiry Support: Respond to customer inquiries promptly and effectively.
- Team Support: Share responsibilities with team members to ensure all duties are completed.
Key Activities:
- Monitor and follow up with customers on outstanding balances.
- Process invoices via customer portals.
- Provide required backup documentation to customers.
- Analyze discrepancies related to short payments, unapplied payments, and credits.
- Respond to inquiries and resolve customer billing issues.
- Collaborate with sales, customer service, and other departments to address payment or billing-related issues.
- Maintain and update customer accounts and interactions in the system.
Desired Qualifications:
- Minimum of 3 years of experience in collections.
- Bachelor's Degree preferred.
- Proficient in Microsoft Excel and Outlook.
- Strong attention to detail and ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Analytical and problem-solving skills.
- Ability to work independently and collaboratively.
Our company is committed to providing equal employment opportunities to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Individuals requiring accommodation in the application process due to disability should contact Human Resources.
