Technical Manager, Oracle Cloud ERP (OTC-RTR)

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
 

Job Description

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Oracle Cloud ERP, where our vision is to “Always be a... people led, product centric, future focused & trusted technology partner of choice”.

The Technical Manager, owns end-to-end technology product delivery, leads and inspires the working team​.  To be successful, in the true sense of Agile and Product management the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges.

Responsibilities include developing technology product roadmaps and prioritizing backlogs, deeply understanding the business goals challenges including end user needs.  They apply deep product domain knowledge, partners closely with the business, senior technical product management team, technical and delivery teams as needed to ensure value delivery.

This position reports to the Sr. Technical Product Manager.

Responsibilities & Accountabilities:

• Product Strategy and Roadmap definition
  • Lead and manage mid/large Teams consisting of Sr. Technical Analysts, Business Analysts, developers, and Product QA Teams.
  • Driving market requirements, designing solutions, and assessing technical issues and working on resolutions with Team. Lead discussions with Stakeholders on Product management for Incidents, requests, development, enhancement, and testing.
  • Ensure McDonalds processes with respect to Incident Management/Request Management, Problem Management, Release Management are followed.
  • Ensures data protection guidelines are followed for sensitive personal data in accordance with McDonalds Data Governance standards and ensure execution and proper documentation as per Audit requirements/ IT General controls.
• Requirement Gathering and Prioritization
  • Translate customer needs and market demands into clear, actionable technical product requirements.
• Cross-Functional Collaboration
  • Works as part of a team of technical product managers expected to broadly influence a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.
  • Monitor key performance indicators (KPIs), track product usage patterns, and iterate on features to optimize user engagement and satisfaction.
• Continuous Improvement and Feedback
  • Foster a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.
  • Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.
  • Invests time to continuously improve your product management capabilities and close skill gaps.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129800 - $165490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience and other job-related factors.

Qualifications

• 8 years of technical product management or relevant experience with a Bachelor’s degree or 6 years relevant experience with a Master’s degree.
• An experienced professional with complete understanding of Oracle Cloud ERP Financial modules specifically Order to Cash (Accounts receivables, Collections, Banks) and Record to Report (e.g. General Ledger, Cash Management, Financial planning, tax) modules of Oracle Cloud ERP.
• Hands-on experience working with Oracle ERP Cloud Finance modules. In-depth understanding of financial flows and business processes in financial management.
• Knowledge of Cloud information architecture patterns, software development processes, and data processing methodologies.
• Knowledge of Finance business processes and a clear understanding of best practices.
• Oracle certifications preferred.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.