What are the responsibilities and job description for the Community Health Program Assistant position at McDonough County Health Department?
Overview
Provides a wide variety of clerical, secretarial functions for the Community Health division with primary duties in the WIC (Women, Infant, and Children) program and Health Check clinic.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following:
-explains basic information on program procedures and policies to callers or in person
-answers phone, takes messages or refers to appropriate area or agency
-serves clients and the public directly including collection of information or service fees
-maintains confidential information according to HIPPA rules/laws
-offers voter registration to all participants enrolling in WIC
-maintains NVRA documentation in files/transmits per policy and procedure
-review for certification, paperwork, and/or eligibility for program services with documentation in the iWIC system
-schedule appointments or tests as necessary
-classifies, stores, retrieves and updates generated information for all programs
-type or enter routine information into or from a standardized format from material provided
-generate standard forms or reports through computer or manual tabulations
-operates computer and peripheral equipment to enter and process data
-issues EBT cards and helps to educate on use and purchase of WIC foods
-contributes to the breastfeeding friendly, supportive WIC environment
-issues Farmer’s Market coupons and maintains the logs
-completes education for new farmers and reviews stands per policy
-provides system maintenance and problem solving
-compiles, verifies, and files medical records
-orders supplies for WIC and health check clinic
-compiles data and bills insurance for county employees
-compiles statistics for monthly BOH meeting or annual report
-preparation and assistance for clinics including transportation of client records and supplies
-collects fees for programs; submits to front office and keeps account of receipts
-provide appropriate paperwork for immunizations
-enter all insurance information into EMR for third party billing
-enter client’s hemoglobin and lead levels into ICARE
-perform necessary duties in an emergency per SNS plan
-ensure vaccines have correctly transferred from EMR to ICARE for inventory
-update vaccine temperature logs daily and enter in ICARE
-post payments to EMR for third party billing
-follow up on insurance billing claims and review monthly patient statements
-follow up on insurance errors made by third party billers
-mail lab results to patients
-keep provider list up to date in Quest
-respond to requests from providers or agencies for medical records
-schedule collection of labs, or cancel collection as needed
-other duties as assigned
Skills
- Strong knowledge of public health concepts and confidentiality of health records.
- Experience working with individuals.
- Ability to read and interpet documents and draft routine reports and correspondence.
- Excellent public speaking skills for effective communication with diverse audiences.
- Background in social work or related fields is highly desirable.
- Ability to work collaboratively within a multidisciplinary team environment.
This position is essential for fostering a supportive community atmosphere and ensuring that all individuals have access to necessary resources.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Public Health
Ability to Commute:
- Macomb, IL 61455 (Required)
Ability to Relocate:
- Macomb, IL 61455: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17