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Insurance Benefits Specialist

McEwen & Associates, Inc
Irving, TX Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/9/2025

JOB SUMMARY :

The Insurance Benefits Specialist provides patients and physician offices with insurance benefit information. This position ensures timely verification of insurance benefits and financial clearance which has a direct impact to the organization's reimbursement from payers for patient accounts that are scheduled and unscheduled.

SHIFT AND SCHEDULE :

Full Time : Monday to Friday 8 : 00 am to 5 : 00 pm.

ESSENTIAL FUNCTIONS :

  • Performs financial clearance of patient accounts by verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within the required timeframe.
  • Completes appropriate payor forms related to notification and authorization.
  • Coordinates the submission of clinical documentation from physicians to payers for authorization needs.
  • Calculates accurate patient financial responsibility.
  • Communicates timely with Utilization Review, and partners effectively with physician and facility staff to ensure financial clearance of the patient's account prior to scheduled or unscheduled service
  • Interprets complex payer coverage information including, but not limited to, network participation status with provider, limited plan coverage and inactive benefits.
  • Assists co-workers and clients with complex questions and issues.
  • Documents systems according to the Insurance Verification guidelines to assure accurate and timely reimbursement.
  • Manages workflow of specific area to ensure maximum results for department as requested.

KEY SUCCESS FACTORS :

  • 2 years of healthcare or customer service experience or education equivalency required.
  • Must have the ability to consistently meet performance standards of production, accuracy, completeness and quality.
  • Ability to know and adhere to payer guidelines by plan and service type.
  • Requires good listening and communication skills, and professional telephone etiquette.
  • Ability to maintain a professional demeanor in a highly stressful and emotional environment.
  • Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients, while demonstrating exceptional customer service skills.
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
  • Excellent data entry, numeric, typing and computer navigational skills.
  • Basic computer skills and Microsoft Office.
  • BENEFITS :
  • 401 K.
  • Medical, Dental and Vision.
  • REQUIREMENTS :

  • EDUCATION - H.S. Diploma / GED Equivalent.
  • EXPERIENCE - 2 Years of Experience.
  • About McEwen & Associates, Inc :

    McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.

    Salary : $18 - $20

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