114 Charlestown Road, Claremont, NH 03743

Client Advisor

Performance-Driven Potential Income:
$75,000 - $120,000

Automotive Sales Experience Required

McGee Mazda Claremont needs to hire a Client Advisor to sell new and used vehicles at our dealership, while meeting gross profit, volume, and customer satisfaction standards.

• 
  $75,000 - $120,000 performance driven potential income
• 401(k) plan
• Medical, dental and vision insurance
• Paid time off
• 5-day work week, closed on Sundays
• Employee discounts
• Career growth and advancement

• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explains product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits a high level of commitment to customer satisfaction.
• Sells and delivers a minimum number of vehicles per month.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by Management
• Keeps up to date on new products, features, accessories and services within the industry which will benefit customers.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner
• Knows and understands the federal, state and local laws that govern retail auto sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Knows and understands equity and values and is able to explain depreciation to the customer.
• Ensures that the Team Leader and/or General Sales Manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to the finance office for proper filing
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork.
• Is able to explain and sell extended warranties and other additional products the dealership offers
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

• 
  Prior automotive sales experience is required.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience in the hospitality field, customer service field, or sales is preferred but not necessary.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to solve practical problems and deal with a variety of different issues.
• Valid Driver's License without infractions.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.