Service Advisor

At McGrath, we’re proud to be named the Corridor Business Journal’s 2024 #1 Coolest Place to Work! This award recognizes companies that create the most engaging and rewarding work environments, and we’re thrilled to be a part of it.

What makes McGrath so special? Our people. We're the kind of coworkers who cheer each other on, share a laugh even during the busiest days, and create an atmosphere where you actually look forward to coming to work every morning. It’s a team of driven, caring, and fun individuals who make every day delightful. Plus, we’re all deeply committed to giving back, improving the communities we serve with our time, energy, and resources.

Ready to join a team where you’ll feel valued and inspired every day? Keep reading to learn more about this opportunity!

McGrath Kia is seeking a talented and experienced service advisor to join our team!

Responsibilities:

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications:

• Organized and friendly personality
• Ability to manage multiple client vehicles
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check

Benefits:

• PTO Starting Day 1!
• Health, Dental, Vision Insurance.
• 401k Company Match.
• Growth Opportunities - 97% Promotion Within!
• Collaborative and Fun Culture

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