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Authorization Specialist

McGregor PACE
Cleveland, OH Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/9/2025

Job Description

Job Description

McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home.

We are seeking a highly motivated and dedicated Authorization Specialist to join our team at PACE. As an Authorization Specialist , you will be responsible for providing open communication with administrative staff, hospitals, and medical outpatient offices regarding the status of authorization requests, and related topics.

Responsibilities :

  • Send authorizations in a timely manner to prevent billing delays and / or denial of payments.
  • Prepare and complete prior authorization request forms and apply appropriate guidelines to prior authorization requests. Including inpatient, respite, ICF, skilled, and LTC within 24 to 48 hours.
  • Prepare and complete authorization request forms for weekend admissions within 72 hours to ensure timely integration of data into Intus Care.
  • Prepare and complete authorizations for outpatient visits daily within the guidelines.
  • Determine when the request does not meet PACE guidelines and coordinate appropriate follow-up by clinical staff members that aid in the prior authorization process.
  • Respond to the designated authorization email address promptly for inquiries from providers as needed.
  • Respond to inbound calls as needed.
  • Responsible for' entering discharge dates into Truchart as the participant's status changes. Including hospitals, respite, and skilled, ICF, and LTC. Delete alerts if they are no longer valid.
  • Update the PCP inpatient report with the authorization expiration dates as needed.
  • Notify PACE providers by email of request for authorization if no order is listed in Truehart, follow up within 2 business days for their response.

Minimum Qualifications :

  • High School Diploma
  • Minimum of 2 years experience in an office setting,
  • Detail-oriented and ability to prioritize workload
  • Proficiency in Windows environment and Microsoft Office applications, is required
  • Ability to collaborate with staff at all levels
  • Preferred Qualifications :

  • Strong communication skills and customer service preferred.
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