What are the responsibilities and job description for the Customer Service Representative position at McHales Inc.?
Romeo, MI
CUSTOMER SERVICE REPRESENTATIVE - (NOT A REMOTE OPPORTUNITY)
Are you a customer service professional that prides themselves on great customer service and wants to work in a fun and fast-paced environment? Are you looking for a company that gives you opportunities to grow and expand your skillset? If you answered yes then you might be what we are looking for!
Who We Are
Established in 1997 Metro Electric Engineering Technologies is a family-owned and operated electrical contracting business performing electrical construction services in Southern Michigan for the commercial and industrial industries, along with service work in residential communities. Metro Electric takes pride in employing high-quality individuals. Our team provides quality workmanship with exceptional services, honesty and integrity.
The Customer Service Representative will be responsible for answering calls and communicating any dispatch change times.
What We Offer
We are an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or Veteran status.
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ld7GUcO72x
CUSTOMER SERVICE REPRESENTATIVE - (NOT A REMOTE OPPORTUNITY)
Are you a customer service professional that prides themselves on great customer service and wants to work in a fun and fast-paced environment? Are you looking for a company that gives you opportunities to grow and expand your skillset? If you answered yes then you might be what we are looking for!
Who We Are
Established in 1997 Metro Electric Engineering Technologies is a family-owned and operated electrical contracting business performing electrical construction services in Southern Michigan for the commercial and industrial industries, along with service work in residential communities. Metro Electric takes pride in employing high-quality individuals. Our team provides quality workmanship with exceptional services, honesty and integrity.
The Customer Service Representative will be responsible for answering calls and communicating any dispatch change times.
What We Offer
- Competitive Pay $20.00 - $24.00/hr.
- Medical, Dental and Vision Insurance
- Company Retirement Plan
- Paid Vacation
- Paid Holidays
- Growth Opportunities
- Awesome Team Culture!
- Answer phones
- Communicate any dispatch change times
- Prepare permits and set up inspections for generator & service work
- Follow up on pending service quotes
- Update tracking reports for agreements, customer follow ups, stocked parts & GQ demographic sheets
- Update meeting minutes & permit log daily
- Coordinate gas meter upgrades
- Send Thank You notes for generator quote follow ups
- High School Diploma or equivalent
- Hours - 8/8:30 am - 5 pm
- 2 years of experience in home services (electric, plumbing, HVAC, windows, doors, etc.)
- Responsible, takes initiative
- Experience working in a high-call volume environment
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Great communication skills
- Professional and customer-focused personality
- Willingness to learn
- Service Titan experience preferred, not required
We are an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or Veteran status.
Powered by JazzHR
ld7GUcO72x
Salary : $20 - $24
