What are the responsibilities and job description for the Senior HVAC Service Technician position at MCI - Mechanical Contractors LLC?
Senior HVAC Service Technician
Location: Raleigh, NC
Experience: Senior Level (5 Years); Commercial Equipment
Employment Type: Full-Time
Compensation: Non-exempt; Pay: $35.00 - $40.00 per hour based on experience
About MCI
Founded in 1948, Mechanical Contractors Inc. (MCI) has built a reputation as a comprehensive building design and solutions provider across North and South Carolina. With offices in Charlotte and Raleigh, we specialize in HVAC and mechanical system solutions for some of the region’s most advanced commercial and industrial projects.
Our Raleigh office is growing fast, and we’re looking for an experienced Senior HVAC Startup Technician to join our team. If you're ready to take the next step in your career, work on cutting-edge projects, and be part of a company that truly invests in its employees—apply today!
Why Join MCI?
- Certified Great Place to Work: Don't just take our word for it: our employees voted MCI a Certified Great Place to Work.
- Career Growth: Opportunities for advancement and specialization within our rapidly expanding department.
- Comprehensive Benefits: From healthcare to our Employee Stock Ownership Program (ESOP), we take care of our team—because when we succeed, you succeed.
What You’ll Do (Key Responsibilities)
As a Senior HVAC Service Technician, you will be responsible for providing expert-level service, maintenance, and troubleshooting of commercial HVAC systems. Your daily responsibilities will include:
- Performing advanced diagnostics, troubleshooting, and repairs on commercial and industrial HVAC systems.
- Leading service calls and responding to emergency maintenance requests, including on-call rotations and overtime work as needed.
- Conducting preventative maintenance, system inspections, and performance testing to optimize efficiency.
- Interpreting and working from electrical schematics, blueprints, and technical documents to ensure correct installation and repairs.
- Ensuring compliance with MCI’s high standards for quality and safety, following industry best practices and regulatory codes.
- Acting as a trusted advisor for customers, providing expert recommendations and building long-term relationships.
- Training and mentoring junior technicians, fostering a collaborative and supportive work environment.
- Collaborating with internal teams (engineering, sales, and project management) to identify solutions and support business development.
- Completing all required documentation, including work orders, warranty claims, and service reports, with accuracy and attention to detail.
What You Need to Succeed (Qualifications & Skills):
- Strong knowledge of HVAC systems, controls, and electrical components.
- Ability to read and interpret electrical schematics, drawings, and technical documents.
- Advanced troubleshooting skills - the ability to identify and solve complex mechanical and electrical issues.
- Valid driver’s license with a clean driving record and ability to pass a drug & background check.Safety-first mindset – understanding and following all industry regulations and best practices.
- Excellent communication skills – ability to work effectively with clients, project managers, and internal teams.
The Perks – MCI’s Career Benefits
Because we ask for your best, we give you the best in return. Our benefits cover your present and your future.
Health & Wellness
- Comprehensive Medical, Dental & Vision Insurance - Comprehensive plans to keep you and your family healthy.
- Short- & Long-Term Disability - Income protection for the unexpected.
- Flexible Spending Account (FSA) Options - Save on medical and dependent care expenses.
Work-Life Balance
- Paid Time Off (PTO) – Balance, not burnout. Your PTO grows with you over time!
- Life Insurance - For you & your partner.
Financial Future
- 401(k) plan with a matching company contribution.
- Employee Stock Ownership Program (ESOP).
- You don’t just work at MCI—you own a piece of it.
- ESOP participants have 2.2x more retirement savings than non-ESOP companies.
- As MCI grows, your wealth grows too.
Ready to build your career, secure your future, and work for a company that values you? Take your next step and apply to MCI today!
Salary : $35 - $40
