What are the responsibilities and job description for the Title Policy Coordinator position at MCICS?
We are in the business of home ownership and are looking for a Title Policy Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys working in a fast-paced, team-centered environment as you will be responsible for creating final policies and/or retrieving previously issued policies to be delivered to the lender.
As the Title Policy Coordinator, you are responsible for communicating with internal staff to obtain any information needed to be able to issue and/or deliver a clean policy to our clients.
Reviewing documents for accuracy
- Review orders to ensure all requirements are complete
- Policy retrieval
Reporting and Shipping
- Generate title policies for all orders
- Post/scan/ship policies received
- Prepare and reconcile monthly remittance report
- Respond to all policy requests and inquiries
- Request final policies from vendors on workshare files
- Additional duties, as assigned
- High-school diploma or equivalent
- Working knowledge of real estate terminology
- Strong customer service focus
- Clear verbal and written communication skills
- Ability to work in fast-paced environment and meet deadlines
- Capability to work both independently and as part of a team
- Problem-solving mindset with ability to multitask
- Familiarity with computers, including Microsoft and typing (45-60 wpm required)
- Excellent written and verbal communication skills
- Ability to read, analyze and interpret common technical reports, and documentation
- Present information to executive and senior management teams, internal groups and/or clients
If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!
What we offer
Competitive payrates based on skills and experience- Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
- Rest and relaxation: Paid holidays and generous PTO based on tenure
- Contribute to your future: 401K plan and robust continuous learning opportunities
- Work Perks Program: Access to discounts that help save money in your daily life
Is this the ideal location for you?
Townsgate is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Townsgate remote work policy and business needs.)
Who we are
Townsgate is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@townsgate.com
