What are the responsibilities and job description for the Sr. Director Implementation & Operations position at MCK McKesson Corporation?
Title : Sr. Director of Business Operations & Implementation
Preferred location : Dallas, Texas
Other HUB Locations : Atlanta, Georgia; Richmond, Virginia
REQUIRED Industry Experience : H ealthcare
Hybrid / Onsite / Remote : Hybrid role
The Sr. Director of Business Operations & Implementation is a newly created role that will play a critical part in expanding customer and business value through successful scaling and implementation of key initiatives which drive quality improvement, patient outcomes, business differentiation and customer strategy. The role supports BUs across McKesson including PSaS, MMS, CMM and Canada through direct operationalization support and success to key metrics and outcomes. Reporting directly to the Vice President, Impact Innovation and Activation of the Global Impact Organization, this leader will be responsible for consolidating multiple BU initiatives and programs into one cohesive portfolio, focusing on growth of existing initiatives which have proven success and outcomes while embedding into the key business functions to drive training, account management, and customer success. The role will also include community and business engagement opportunities to create new customer growth and development. The ideal candidate will have senior-level experience in new business growth and pipeline development. The leader will be responsible for customer experience, customer success, successful scaling and implementation of key initiatives across all BU segments, particularly in the Access to Care, SDoH Solutions and Biopharma Programs. This role will be responsible to continue to create growth and impact which equates to almost $4.2M to be executed on from the business and continue to support the $1B worth of contracts and agreements across the business segments.
Key Responsibilities
Strategy and Vision
- Establish a clear vision for the operational and implementation strategy aligned to business needs which is also aligned with company values; set specific challenging and achievable objectives and action plans. Deliver against a project roadmap to ensure the solution scaling and operations remains relevant, financially favorable and operationally embedded and sustainable. Develop and implement a comprehensive customer success strategy aligned with the company's goals and objectives. Lead the strategy of operations and implementation of four business units into a unified scaling and implementation success function, ensuring seamless integration and alignment.
Alignment & Acceleration
Leadership and Development
Customer Engagement & Success
Performance Management
Cross-Functional Collaboration
Qualifications
Minimum Requirements
15 years managerial and healthcare experience in a related field. Strong operational and implementation experience with proven track record of success
Critical Skills
Education
Bachelor’s degree in business, healthcare, or related discipline or 10 years demonstrated experience.
Physical Requirements
Must be authorized to work in the US. Sponsorship is not available for this position.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
152,400 - $254,000
Salary : $152,400 - $254,000
