Corporate Director of Maintenance

Description

Job Title: Corporate Director of Maintenance

Department: Environmental Services

Reports To: VP of Construction and Development

FLSA Status: Exempt

Summary: Responsible for oversight of the maintenance of community facilities within assigned region. inspect the elements of the facility to determine if repairs are necessary, check the systems for functionality, and ensure compliance with all safety and health policies. Responsible for demonstrating and promoting SRIM's core value of the Golden Rule by treating others, including residents, families, and associates, in the same way we would like to be treated by performing the following duties.

Responsible for the coordination and planning all maintenance activities, analyzing reliability issues, equipment needs, and predictive or preventative maintenance programs, checking a building’s hydraulic or electrical systems, and overseeing or planning repair, installation, and oversee upkeep activities across multiple facilities, although you may not actually repair or install anything yourself.

Duties and Responsibilities include the following.  Other duties may be assigned.

Creates and maintains relationships with service providers and contractors. Collaborates with operations team to negotiate best pricing and service agreements for assigned communities.*

1. 1. Resolves issues/problems with contractors through investigation and negotiations to ensure the best possible outcome for all parties involved with support from the executive director.
2. Provides oversight and direction to community Directors of Maintenance (DOM) ensuring accountability for the planning and coordination of all functions of department, ensuring an efficiently run, well maintained and safe community. Keeps community executive eirectors informed of performance indicators.*
3. Develops and implements routine maintenance schedule across all assigned communities.*
4. Visits each assigned community a minimum of twice monthly and conducts inspection of building, grounds, and equipment. Addresses deficiencies and provides direction for correction and/or improvement. *
5. Performs hands-on maintenance duties as needed to assist community DOM in addressing outstanding needs and ensuring quality standards are met.
6. Establishes minimum facility safety protocols and ensures that they are implemented consistently across the assigned communities
7. Develops and implements maintenance staff training program, ensuring employee technical knowledge remains current. 
8. Serves as Director of Maintenance when an assigned community’s DOM position is vacant. *
   1. Develops and follows through on aesthetic improvement plans both inside and outside the building that includes but not limited to painting, including touch-up painting, staining woodwork, drywall repairs, and minor building repairs.
   2. Assists new residents with moving furniture in their room as well as moving residents when appropriate as deemed necessary by the executive director.
   3. Coordinates contracted services and monitors all maintenance functions to ensure adherence to schedule and quality are in the best interest of the community.
   4. Performs daily walk-around supervision of all responsible areas both inside and outside to ensure all work is completed correctly and timely.*
9. Answers emergency calls after hours and on weekends.
   1. Reacts and takes the lead in emergency repairs of any kind regarding equipment breakdown, seeks methods for completing repairs.*
10. Reviews and monitors each assigned communities expenditures monthly to ensure compliance with department financial monthly budget.*
11. Maintains and demonstrates senior level knowledge and skills associated with building maintenance, repair and project management and oversight.
12. Responds promptly and courteously to residents, families, and visitors request for assistance always.*
13. Speaks to/interacts with residents constantly, showing empathy, kindness, compassion, and respect.*
14. Maintains a safe and secure working environment free of objects/situations that could cause harm and/or falls to residents, families, visitors, and associates.*
15. Practices good body mechanics and safe working habits always.*
16. Observes and reports safety hazards immediately to supervisor.*
17. Provides assistance to associates when requested or required.*
18. Knows, understands, and follows established policies and procedures in emergency situations.*
19. Acts as essential personnel during emergencies and/or inclement weather, and is required to report or remain at community until released by supervisor.*
20. Knows, understands, and complies with HIPAA regulations.*
21. Demonstrates a positive and respectful attitude about work issues, policies, and procedures always.*
22. Complies with attendance and call off policy.*
23. Attends and/or participates in trainings, in-service, and mandatory meetings.*
24. Wears clean and appropriate dress per established dress code policy always.*
25. Refrains from discussing resident issues with families and visitors, and refers all inquiries to immediate nursing supervisor.*
26. Takes on special projects or assignments outside of regular duties willingly.
27. Performs all other reasonable duties as assigned or as requested.

Frequent Travel Required

Supervisory Responsibilities:

Indirectly supervises in the Environmental Services Department at assigned communities. Coordinates with community executive director to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the following:

• Previous experience in maintenance or other related fields
• Valid driver’s license with acceptable driving record
• General carpentry and handyman experience
• HVAC and/or refrigeration experience (preferred)
• Familiarity with power and hand-held tools and equipment
• Deadline and detail-oriented
• Ability to handle physical workload
• Ability to manage multiple projects and competing deadlines
• Project management experience (preferred)

The requirements listed below are representative of the additional knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, inventory software, and payroll systems.

Education/Experience:

High school diploma or general education degree (GED); or 10 years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The employee is frequently required to climb or balance, and taste or smell. The employee must frequently lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), and blood borne pathogens.

Salary : $80,000 - $90,000