What are the responsibilities and job description for the Sr. Manager, Workforce Operations Strategy & Implementation position at MCK McKesson Corporation?
Are you interested in what the future of the workforce will bring? Would you like a seat at the table to help build and establish our future practices to effectively manage our workforce? As a Workforce Management Strategy & Implementation Sr. Manager at McKesson, you will play a pivotal role in designing, implementing, and optimizing a new workforce management capability and function. You will be responsible for working with a cross-functional team to develop and execute strategies that ensure the efficient allocation of frontline, hourly-resources, optimization of staffing levels, and the overall effectiveness of the workforce across McKesson’s distribution centers. The ideal candidate should have hands-on experience in designing and optimizing workforce management processes, utilizing workforce management software and tools, and driving data-driven decision making in a frontline environment.
Key Responsibilities :
- Strategy Development : Collaborate with senior leadership to execute the vision, goals, and objectives of the new workforce management capability. Assist in design of comprehensive strategy that aligns with the company's overall business strategy as well as business-unit specific operational requirements.
- Process Design and Implementation : Implement robust workforce management processes, including time and attendance, demand forecasting, capacity planning, scheduling, real-time monitoring, and performance analytics. Ensure these processes are compliant, scalable, efficient, and aligned with industry best practices.
- Technology Evaluation Partner with McKesson Technology to assess existing workforce management tools and identify gaps in functionality. Research and evaluate potential software solutions or platforms that can enhance workforce management capabilities.
- Data Analysis and Reporting : Develop and maintain a robust reporting framework to track key performance indicators (KPIs) to measure and improve workforce productivity and efficiency. Analyze data to identify forecasts, trends, patterns, and areas for improvement. Generate regular reports and present insights to stakeholders at various levels of the organization.
- Vendor Management : Interface with 3rd-party / managed service providers to coordinate system and tool improvements, monitor for updates, compliance, service level agreements, and strategic roadmap development.
- Change Management and Training : Responsible for change management and communication plans to ensure smooth adoption of new workforce management processes and technologies. Work across enterprise functions to provide training and support to managers and employees on the effective use of workforce management tools and techniques.
- Continuous Improvement : Monitor the effectiveness of the workforce management capability and identify areas for improvement to enhance overall workforce management performance. Monitor the connection between relevant time, data, and payroll systems to identify impacts to ensure compliance and enable new functionality. Proactively seek feedback from stakeholders and implement enhancements to optimize efficiency and productivity.
- Collaboration and Stakeholder Management : Collaborate with cross-functional teams, including HR, Legal, Operations, Finance, and IT to align workforce management strategies with business objectives. Build strong relationships with key stakeholders to ensure successful implementation and ongoing maintenance and support.
- Leadership : Assist with staffing and leading a team whose members ensure quality day-to-day management of the function, effective stakeholder alignment, milestone tracking, process performance, and continuous improvement. Coach team members in developing and honing workforce management capabilities as they help build future-forward workforce practices. Drive effectiveness of the team to lead large scale, cross-functional and multi-stakeholder initiatives on-time and on-budget.
Experience & Skills You’ll Need :
Lead without authority : Strong ability to influence stakeholder, often senior leaders, and lead cross-functional teams to achieve shared goals within stated timelines
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
108,700 - $181,100
Salary : $108,700 - $181,100
