What are the responsibilities and job description for the Customer Technology Support Representative position at McKesson?
A company is looking for an Associate Customer Technology Support Representative.Key ResponsibilitiesProvide phone and email support for customer and employee inquiries regarding various productsServe as a knowledge expert on proprietary product offerings and assist in resolving connectivity and web-based issuesUtilize a ticketing system to manage and escalate support requests as neededRequired QualificationsEntry-level general IT experienceIntermediate experience with MS Office (Word, Excel)Experience with escalation and ticketing systemsBS degree or equivalent experienceMust be authorized to work in the US; sponsorship is not available for this position
