What are the responsibilities and job description for the Customer Support Representative position at Infinity Harvest Farm?
Overview
We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support through our farmers markets.
Duties
- Respond to customer inquiries in a professional manner.
- Provide accurate information regarding pricing of products and services to enhance customer satisfaction.
- Assist customers with order processing, account management, and troubleshooting issues.
- Maintain detailed records of customer interactions and transactions using data entry skills.
- Uphold company policies and procedures while ensuring a positive client experience.
Experience
- Familiarity with sales techniques and cash handling procedures is advantageous.
- Strong etiquette and communication skills are essential for success in this role.
- Proficiency in office software and data entry systems will be beneficial.
Join us as we strive to provide outstanding support to our customers through streamlined sales and pick up at our markets.
Job Types: Contract, Seasonal
Pay: $16.50 - $17.50 per hour
Expected hours: 8 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17 - $18