What are the responsibilities and job description for the Computer (IT) Systems Analyst position at McKinley Paper?
McKinley Paper - Wisconsin, a division of Bio Pappel, is seeking a dedicated IT Systems Analyst to join our team in the picturesque village of Combined Locks, Wisconsin. Our mill has been a leader in exceptional paper production for over 135 years. As an IT Systems Analyst, you will play a crucial role in implementing, maintaining, and supporting our IT and information systems and hardware to meet business needs and drive growth. This is an on-site only position.
Primary Responsibilities
- Implement, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
- Collaborate with internal and external stakeholders to establish project scope, system goals, and requirements.
- Manage the set-up and configuration of systems.
- Develop and coordinate the execution of testing procedures, and create test cases for the overall quality assurance process.
- Provide comprehensive documentation of all processes and conduct training as needed.
- Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot reported errors and alarms.
- Perform design, implementation, and upgrades of information systems to meet business and user needs.
- Implement best practices for scalability, supportability, ease of maintenance, and system performance.
Qualifications
- Associate's degree in IT Hardware, Networking, or a closely related field, and 5 years of related experience preferred. Bachelor's degree in a closely related field is strongly preferred.
- Proficiency in implementing, maintaining, and troubleshooting IT systems.
- Proficiency in managing system set-up and configuration.
- Experience in developing and executing testing procedures.
- Ability to provide comprehensive documentation and conduct effective user training.
- Experience in system design, implementation, and upgrades.
- Knowledge of best practices for system scalability, supportability, maintenance, and performance.
- Tier II or III Helpdesk support experience is beneficial.
McKinley is an Equal Opportunity Employer. Qualified Women, Minorities, and Veterans are encouraged to apply.