Admissions Coordinator

JOB DESCRIPTION

Job Title: Admissions Coordinator

Department: Marketing

Reports to: Marketing Director

Status: Non-Exempt

POSITION SUMMARY

The Admissions Coordinator at McKnight Place Extended Care is responsible for assisting the marketing director with pre-admission and admission procedures and providing the community with adequate pre-admission information. This role facilitates communication between MPEC and hospitals, families and prospects. They are also responsible for maintaining all the documentation involved with the intake process and giving tours. Building relationships is key to the success of this position.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILIES

The essential duties and responsibilities described below are representative, but not necessarily all-inclusive, of the position:

1. Receive phone calls, Walk-in or any other inquiries i.e. fax, email, etc. Gather important, pertinent information on each prospect and input information into appropriate data bases and reports.
2. Monitor incoming faxes, print off and begin preadmission checklist or scan, upload and give to appropriate party.
3. All requested information will be sent out the day the request comes in. the information will include a personal note.
4. The AC is responsible for following one on one’s sales techniques.
5. Make appropriate follow ups with prospects.
6. Manage the waiting list by calling prospects when a room becomes available.
7. Once a prospect is ready to move in, it is the responsibility of the AC to coordinate move in plans with the family, movers and any other parties that may be involved
8. Check on rooms when residents pass away or moves out. Make sure rooms are always ready to show and ready for move in when necessary.
9. Coordinate room moves within the community.
10. Complete status change check list for any status changes within the community including but not limited to: payer changes, move-ins, move outs, hospital admits and discharges and leaves of absences. Collect security deposits when applicable.
11. Complete admission paperwork for new admits prior to admissions when possible. Hospital or home visits may be required. Collect security deposit when applicable.
12. Inform care team and management staff of any resident status changes.
13. Keep account of all admissions, discharges, LOAs, deaths, 30-day notices, room holds etc.
14. Call or visit residents in the hospital.
15. Keep the monthly X report up to date and submitted to accounting by the due date.
16. Participate in the meetings and function on committees as assigned by the Administrator.
17. Enter NPI numbers and obtain documentation for new doctors added to EMR.
18. Observe all OSHA requirements.
19. Participate in orientation of new employees, including training on the topic of customer service.
20. Any other duties as assigned.

MINIMUM QUALIFICATIONS

Education:

Must have a high school diploma or equivalent and be able to read and write English effectively. College degree preferred.

Experience:

Prefer six months experience in hospitals or nursing homes.

Reasoning Skills:

Ability to understand and follow directions.

Oral/Written Communication Skills:

Ability to read, write, and speak English. Ability to interact pleasantly and effectively with staff, residents and families, and possess clear verbal and written communication skills.

JOB REQUIREMENTS

1. Constantly using arms and hands, organizing, consulting, planning, and documenting.

2. Frequently sitting, standing, bending, handling, and grasping.

3. Occasionally walking, lifting items up to 25lbs, and assisting residents with walking or pushing wheelchairs.

4. Adequate hearing and vision.

5. Constantly understanding and compliance with instruction and policies.

6. Constantly working in inside conditions, with chemicals and equipment.

7. Occasionally working with fumes, odor and dust.

8. Constantly working alone and occasionally with others.

9. Frequent travel to hospitals or home visits

STATEMENT OF UNDERSTANDING

I have read this job description and fully understand the functions and requirements outlined above. I accept the position of the Admission Coordinator and agree to perform the functions and duties of the job in a safe manner and in accordance with the company’s established procedures. I understand that my employment is at-will and that my employment may be terminated by the company or myself at any time, for any reason or no reason. I further understand that nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities at any time.

Employee Name: ____________________________________________ Date: ______________

Employee Signature: ___________________________________________________________________