What are the responsibilities and job description for the Medical Unit Secretary position at Mcleod Centers for Wellbeing?
At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!
McLeod Centers for Wellbeing is currently searching for a Full-time Medical Unit Secretary to work in its Residential program at its headquarters in Charlotte.
How will you help us achieve our mission? You will:
- Perform general clerical duties such as filing, answering phones, and managing patient records.
- Assist with patient admissions, transfers, and discharges.
- Serve as a communication liaison between healthcare providers, patients, and visitors. Relay information between patients, doctors, nurses, and other team members.
- Schedule patient appointments, diagnostic tests, and procedures as needed. Ensure accurate and efficient handling of scheduling.
- Maintain accurate, organized, and up-to-date patient files and medical records. Ensure compliance with privacy and confidentiality regulations (e.g., HIPAA).
- Provide support to patients and their families by addressing inquiries, providing information, and assisting with needs related to patient care.
- Monitor and maintain office supplies and ensure availability of necessary medical forms and documents for unit use.
- Help facilitate the daily operations of the medical unit, ensuring smooth workflow and optimal support for the clinical team.
What are the qualifications needed for this role?
We're looking for a minimum High School diploma or equivalent; Previous experience in a medical office, healthcare setting, or administrative role highly preferred.
What we offer you as an employee:
- Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance.
- Shift Differentials and Holiday Pay: Our residential staff earn a higher hourly rate when working nights, weekends, and observed holidays.
- Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
- Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
- Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave.
- Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team.
- Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.
- Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures.
- SUD Professional Licensure: McLeod Centers pays for initial CADC certification or LCAS licensure, including the application fee, background check fee, board registration fee, initial exam fee, and all supervision requirements.
Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
