What are the responsibilities and job description for the Real Estate Operations - Transaction Manager position at McManus Properties?

Job Description

We are currently seeking a dedicated Operations and Transaction Coordinator to join our team. Please note that this role is a specialized and integral position within our company, and is not intended as a stepping stone for those aiming to become a real estate agent.

If you’re driven by deadlines and you thrive when unexpected challenges arise, then we want you to be our new Operations and Transaction Manager. Are you confident enough to take charge in complicated situations? Do you excel at implementing ideas and executing them flawlessly? We’re looking for a quick-start candidate who can jump into this position and make it their own. 3 years of administrative experience in an entrepreneurial business plus 1-2 years of experience in residential real estate or related fields is a requirement.

We Know You

You can move through any situation with grace and charm. You have the grit needed to finish the goals we set together. You are relentless in your pursuit of personal improvement and you constantly strive to become more efficient. Your organizational skills are unparalleled and you have a remarkable eye for detail. In short : you know what it takes to succeed – and you’re not afraid to give your point of view when it’s needed. Grit with a touch of velvet!

Your Role

As the Operations Manager , you will have a broad range of responsibilities to keep the business initiatives moving forward as scheduled. In this position, you will provide an executive level of administrative support to our founder and lead agent. From managing the calendar to keeping your agent focused, your daily tasks will leave you feeling motivated, excited, and fulfilled.

As the Transaction Manager , having helped the team nurture clients, your unique position allows you to provide concierge support to clients. In this position, you will be responsible for driving and managing the processes to get clients from contract to close, as well as preparing listings to be ready for market. You will have a broad range of responsibilities to keep the business initiatives moving forward as scheduled. As an integral point of contact for team members and clients, you’ll be able to use your upbeat attitude and problem-solving skills as a tool to help the transactions and events run smoothly.

Other Areas of Focus

Project Management : You will be the ‘hub of the wheel’ overseeing, implementing, and managing the tasks, team members, and vendors to accomplish the business goals. Customer service along with lead follow up are at the heart of your role. You are the calm in the chaos of the dynamic real estate market in which we work. By streamlining existing systems and overseeing office procedures, you’ll be able to keep things running smoothly. The contact database will be your responsibility; nurture its growth, use it to generate new leads, and follow up on the leads that could become our next clients.

Event Planning : You will be responsible for assisting with the planning of events we host each year. These are fun, upbeat events and your keen sense of coordination will be key.

Team Management : You will be responsible for overseeing the business goals and the individual goals of each team member. You will work side-by-side with the founder to measure, evaluate, and encourage each team member to achieve their goals.

Marketing : Coordinate with the team to develop and manage effective marketing techniques. Researching content and coming up with new concepts to bring in more business will be an important part of your role. As you field and manage inquiries, you’ll help your agents and team find new opportunities.

Compensation :

55,000 - $75,000 yearly

Responsibilities :

Operations Management - project management and 'chaos coordinator' for tasks, special projects, systems, tools, and relationships to run smoothly

Executive Support - supporting the owner / agent, with all aspects of the business including but not limited to systems, structure, client management, and executive management

Listing Management - prepare and support clients in listing their homes including document preparation, vendor support, photography, schedule showings, and marketing

Agent Support - provide an elite concierge-level of customer service and serve as the key go-to person for the agent, clients, prospects, team members, and vendors

Transaction Management - oversee all aspects of buyer and seller transactions from executed purchase agreement to closing

Qualifications :

Georgia Real Estate license preferred, or willing to get within one year

Ability to hold agent and self accountable to the goals and objectives set

Exceptional organization and prioritization skills, initiative, and ability to learn quickly

Strong technology skills (Google Suite, Excel, CRM / databases, Canva, social media, SalesForce, Skyslope, MLS, ZipForms)

Strong written and verbal communication skills and attention to detail

Ability to maintain confidentiality and understand the importance of discretion and diplomacy

Positive, friendly, and supportive attitude; high level of integrity and accountability

3 years of administrative experience, ideally in a real estate-related field

1-2 years of experience in the real estate or related field

Driver’s license, reliable vehicle, and car insurance required

Must live within a 20-minute commute to the office (3519 Wheeler Road, Augusta)

About Company

Ann Marie McManus is a 2nd generation real estate expert and an Augusta native. For 40 years, she has been representing home sellers and buyers in the Augusta market and has sold over 2,000 homes. Her focus is on making sure her clients get the most value from their homes. Her proven sales strategy and marketing plan, along with her dedicated team, make Ann Marie one of the masters in Augusta real estate.

How to Apply : To ensure a smooth application process, please apply exclusively through this job board. We kindly request that you refrain from calling or messaging our office directly regarding this position.

Salary : $55,000 - $75,000

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