Grand Lodge Catering Set Up Staff

McMENAMINS - CATERING SET-UP STAFF

TITLE:               Catering Set-Up Staff

REPORTS TO:  Manager on duty

FLSA CLASS:    Hourly Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.  All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:

Catering Set-Up Staff are responsible for providing an enjoyable experience for all of our guests and customers. Duties include but are not limited to; setting up and breaking down events from small business meetings with minimal food to large groups with full meals; setting up tables, chairs, bars, and AV equipment; and cleaning-up before and after events.  Since this position may include lots of direct contact with customers, catering set-ups will also need to be available to answer questions and assist customers & guests in whatever way necessary. Being a catering set-up can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment.  Catering set-ups must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements of the Job:

• Related experience is preferred
• Customer service experience is preferred
• Flexible schedule including evenings, weekends and holidays

Essential Functions of the Job:

• Accurately set up catering spaces as outlined by the catering contract
• Must have a value for diversity and the ability to work with individuals from different backgrounds
• Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
• Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
• Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
• Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
• Communicate clearly, be positive, polite, and cooperative with co-workers, managers, vendors, and customers
• Remain calm and focused in a high volume, deadline oriented work environment
• Work around various heat sources, including grills, broilers, and hot-oil fryers
• Working knowledge of the property and event spaces
• Work with and around sharp objects, including knives & slicers
• Work with chemicals and used in cleaning and sanitizing
• Work in and around a hot kitchen as necessary
• Complete miscellaneous side work as directed by manager on duty

Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

E.O.E.