What are the responsibilities and job description for the IT Client Support Specialist position at McNeese State University?
Salary : $49,242.00 Annually
Location : Lake Charles, LA
Job Type : Full-Time
Job Number : MSU092724U99938
Division : Information Technology
Opening Date : 09 / 27 / 2024
Position / Application Information
MCNEESE STATE UNIVERSITY is accepting applications to fill the position for IT Client Support Specialist in the Office of Information Technology.
POSITION INFORMATION : This is a full-time, 12-month, unclassified position. The appointment begins November 1, 2024.
POSITION NUMBER : U99938
SALARY : $49,242
POSITION DESCRIPTION AND RESPONSIBILITIES :
The IT Client Support Specialist is crucial in maintaining the technological backbone of campus operations. This individual will be responsible for a wide range of activities from installation to troubleshooting, ensuring faculty, staff and students have the necessary tools for success.
The IT Client Support Specialist :
- Maintain software and hardware systems associated with campus services
- Perform IT best practices and procedures while satisfying end user requests
- Perform related duties as assigned / required for efficient operation of the campus
DEADLINE : Review of applications will begin immediately and will continue until the position is filled.
APPLICATION PROCESS AND MATERIALS : For the application process, applicants MUST complete an electronic application and upload required documents listed below :
TO APPLY FOR THIS VACANCY, click on the "APPLY" button at the top of advertisement to complete the electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF OFFICIAL TRANSCRIPT(S) IF APPLICABLE.
IF YOU HAVE QUESTIONS REGARDING THIS POSITION, PLEASE CONTACT CHAIR :
Chad Thibodeaux, CIO at
Questions regarding this recruitment, please contact the HR Analyst :
Kim Dronett, or (337) 475-5413 / TDD (337) 562-4227
Position Duties / Responsibilities
The IT Client Support Specialist is crucial in maintaining the technological backbone of campus operations. This individual will be responsible for a wide range of activities from installation to troubleshooting, ensuring faculty, staff and students have the necessary tools for success.
The IT Client Support Specialist :
Required / Preferred Qualifications
Required :
Preferred :
General University information
McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49 : 1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.
McNeese State University is an AA / EEO / ADA employer committed to excellence through diversity and a SAME agency (State as a Model Employer for People with Disabilities) for the State of Louisiana.
Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the ADA Coordinator, Krisshunn Youngblood, Office of Inclusive Excellence : Voice : (337) 475-5428; TDD / TTY, Hearing Impaired : (337) 562-4227; or
The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his / her identity and right to accept employment. McNeese participates in E-Verify.
Louisiana Revised Statute 42 : 31-"Eligibility requirements for certain unclassified employees"-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver's license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary.
Transcripts from Foreign Universities : Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a University-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services () or Educational Credential Evaluators, Inc.www.ece.org.
McNeese State University offers a wide array of benefits to eligible employees to include :
Comprehensive retirement programs through the State of Louisiana or Optional program, Supplemental retirement accounts (403B and 457) pre-tax and roth versions, Health Insurance, Life Insurance, Supplemental Insurance to include Vision, Life, Dental, Cancer, Intensive Care, Short Term Disability and more, Paid holidays, Tuition fee reduction program for eligible employees and dependents, Leave accrual and carryover, and many other on campus perks / discount programs.
You may view the current year's Benefits Guide at :
Salary : $49,242
