What are the responsibilities and job description for the Receptionist position at MCPC?
Front Desk Receptionist
Organization: The Foundry
Location: Cleveland, Ohio
Type: Non-Profit Organization
Industry: Rowing and Sailing
About The Foundry: The Foundry is a non-profit organization dedicated to promoting rowing and sailing activities within the community. Our mission is to provide access to water sports, foster teamwork, and encourage personal growth through these activities. We offer programs for all ages and skill levels, ensuring that everyone has the opportunity to experience the joys of rowing and sailing.
Position Overview: The Foundry is seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and members, providing exceptional customer service and administrative support. This role is crucial in ensuring smooth operations and a welcoming environment for all who enter our facility.
Key Responsibilities:
Working Conditions:
The Foundry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Organization: The Foundry
Location: Cleveland, Ohio
Type: Non-Profit Organization
Industry: Rowing and Sailing
About The Foundry: The Foundry is a non-profit organization dedicated to promoting rowing and sailing activities within the community. Our mission is to provide access to water sports, foster teamwork, and encourage personal growth through these activities. We offer programs for all ages and skill levels, ensuring that everyone has the opportunity to experience the joys of rowing and sailing.
Position Overview: The Foundry is seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and members, providing exceptional customer service and administrative support. This role is crucial in ensuring smooth operations and a welcoming environment for all who enter our facility.
Key Responsibilities:
- Greeting Visitors: Welcome and assist visitors, members, and guests with a warm and professional demeanor.
- Answering Inquiries: Respond to phone calls, emails, and in-person inquiries about programs, events, and membership.
- Administrative Support: Perform various administrative tasks, including data entry, scheduling, and maintaining records.
- Program Coordination: Assist with the coordination of rowing and sailing programs, including registration and communication with participants.
- Facility Management: Ensure the front desk area is tidy and presentable and manage supplies and equipment.
- Event Support: Provide support during events and activities, including setup and coordination.
- Membership Services: Process membership applications, renewals, and payments, and maintain accurate membership records.
- Communication: Distribute information about upcoming events, programs, and announcements to members and the community.
- Education: High school diploma or equivalent; additional education or training in administration or customer service is a plus.
- Experience: Previous experience in a receptionist or customer service role preferred.
- Skills: Excellent communication and interpersonal skills, strong organizational abilities, and proficiency in Microsoft Office Suite.
- Attributes: Friendly, approachable, and professional attitude; ability to multitask and handle a variety of responsibilities.
Working Conditions:
- Hours: Full-time position with occasional evening and weekend hours to support events and programs.
- Environment: Office setting within a rowing and sailing facility; interaction with members, staff, and volunteers.
The Foundry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
