What are the responsibilities and job description for the Dispatcher position at McQuillan Home Services?
McQuillan Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1883. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.
A dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair companies, such as plumbing, HVAC, or electrical services. They are responsible for scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. Dispatchers communicate directly with both customers and service personnel, providing updates and addressing any issues that arise during service visits. They also maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Ultimately, a dispatcher ensures that customers receive prompt and effective service, contributing to overall customer satisfaction. $21-$25/hr depending on skillset and experience.
We Offer:
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- Ongoing Training and Support
- 3% 401k Employer Contribution (no match needed)
- 2 weeks PTO
Job Requirements:
- Pre-employment background check
- Pre-employment drug screen
- Valid driver's license
There is room to grow for the right candidate.
We look forward to hearing from you.
Salary : $21 - $25
