What are the responsibilities and job description for the Front Desk Receptionist position at McSweeney Orthodontics PC?
About us
McSweeney Orthodontics is a leading- edge orthodontic practice in Plattsburgh, NY. We are very proud of the services we provide and do so in a welcoming, friendly, and fun way. All of our team members have been with us for many years!
**Job Title: Front Desk Receptionist**
**Job Summary:**
We are seeking a detail-oriented and organized person to work afternoons only, Monday - Thursday from 1:15pm-5pm. The ideal candidate will be responsible for managing patient check-ins, scheduling appointments, handling inquiries, and ensuring a smooth flow of administrative processes. Our front desk associates play a crucial role in providing exceptional customer service and maintaining efficient front desk operations.
**Duties:**
- Manage all front desk activities including patient check-ins, appointment scheduling, and inquiries.
- Ensure compliance with HIPAA regulations and maintain confidentiality of medical records.
- Coordinate with clinical staff to facilitate patient flow and address any urgent care needs.
- Fill in for Financial Coordinator as necessary. Being a tean player is a must!
- Utilize Orthodontic management software to manage appointments and patient information efficiently.
- Make our patients and their families feel welcome and valued.
**Skills:**
- Strong administrative skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills to interact with patients and staff professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
**Nice-to-Have Skills:**
- Proficiency in dental terminology and understanding of HIPAA regulations. We will train!
- Previous experience working in a dental office or healthcare setting preferred but not necessary. We are willing to train the right candidate.
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Paid jury duty
- Uniform allowance
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $19