Events Coordinator

Job Description

Come join our Events team! McWane Science Center counts on the part-time (up to 28 hours per week) Events Coordinator to provide excellent customer service while successfully executing the organization and implementation of Special Events, Overnight Adventures and Birthday Parties.

Accountabilities And Major Duties

• Primary responsibility will be to assist with the coordination, organization, execution, and implementation of all events, including being the lead in Overnight Adventures and birthday parties. This includes scheduling, client communication, database management, sales strategy execution, maintaining and organizing an accurate inventory of materials and supplies, ensuring the proper setup and distribution during events, and spending the night at McWane Science Center.
• Provide consistent, exemplary, and positive customer service to past, present, and future clients and their guests.
• This position will assist with the creative planning and execution of internal and public ticketed events.
• Sell and promote McWane Science Center and its offerings to potential clients including onsite tours as well as phone and email response in a timely and professional manner.
• Oversee the training of the Birthday and Overnight Adventure hosts to ensure McWane Science Center policies and procedures are adhered to along with the proper presentation of exciting, up-to-date, hands-on science programs for birthday parties and Overnight Adventures.
• This position will require overnight onsite management of Overnight Adventures and weekend operations of birthday parties.
• Assist the Manager of Events in the development and execution of event strategies, event execution, and corporate sales strategies including but not limited to client database management.
• Responsible for communicating security and emergency procedures with guests and executing Red Book Procedures, as necessary; will serve as the point of contact for security during Events.
  
  

Minimum Qualifications

• Flexible working hours throughout a 7-day work week; working nights, weekends and holidays required.
• Capable of working independently in a fast-paced environment, with little or no supervision, with flexibility and the ability to adapt to diverse and rapidly changing circumstances.
• Excellent customer service and communication skills with the ability to work proactively and effectively to meet the customers’ needs and exceed their expectations.
• Team player with strong organizational, communication and problem-solving skills with efficient work habits and time management.
• Ability to provide creative design plans and execute department strategies.
• Proficient computer skills.
• Enthusiasm for working with children and adults of all ages including parents and families.
• Availability to spend the night at McWane Science Center according to the Overnight Adventure schedule.
• Must be at least 21 years of age.
• Possess non-expired national or county issued food safety certification or obtain no later than 30 days of hire date.
• Ability to handle small animals, including reptiles, in program presentations required.
  
  

Minimum Physical Qualifications

• Ability to work non-traditional shifts and extended days.
• Ability to stand and/or sit at a computer or talk on the phone for extended periods of time.
• Ability to walk considerable distances in performing work including climbing stairs.
  
  

Willing and able to spend the night, stay awake and be engaging and attentive for extended periods of time, including during non-traditional hours.

• Pull or push objects on a regular basis (50 lbs.).
• Ability to lift to 50 lbs.
• Ability to stoop or crouch by bending at the waist or bending legs.
• Grasp objects utilizing the fingers.
• Reach for objects above the head or below the waist.
• Visual and hearing acuity.
  
  

Benefits include FREE membership and IMAX movie screenings; discounts in our gift shop, camp program, IMAX theater and food service; opportunity to participate in a retirement plan with company match; and on-site parking.

We look forward to hearing from you!

Company Description

McWane Science Center, a non-profit organization, houses four floors of hands-on science exhibits along with an IMAX Dome Theater and gift shop. Please visit our website at www.mcwane.org! EOE.

McWane Science Center, a non-profit organization, houses four floors of hands-on science exhibits along with an IMAX Dome Theater and gift shop. Please visit our website at www.mcwane.org! EOE.