Operations & Maintenance Supervisor

Work Schedule : Monday-Friday 3 pm - 11 : 30 pm

SUMMARY

Provides experienced administrative and technical support for the maintenance and operation of all buildings, structures, systems, components and utilities and assists the department manager with the coordination and supervision of designated shops and all associated activities. Impacts the activities of trades, crafts personnel in management of building maintenance and operations for patient care, research and / or administrative facilities.

JOB SPECIFIC COMPETENCIES

Responsible for the safe maintenance, repair and / or replacement of plant equipment and systems to ensure efficiency and productivity. Supervises daily Workload of Craft and Maintenance Technicians

Supervises effective PM processes on all assigned infrastructure and utility systems to provide safe and reliable utility systems. Improves PM process and frequencies to improve productivity and effectiveness.

Assures accurate information is posted on Labor & Materials used on work completed on all A and PM work orders.

Monitors service contracts and negotiates with vendors / contractors. Plans and consults in designing and initiating repairs, remodeling and construction projects when assigned.

Supervises Special Systems : pneumatic tubes, trash and linen systems as assigned.

Maintains assigned operating budget within the acceptable / - 2% variance. Manage overtime to stay within guidelines.

Provide lead support of the Energy Initiative.

Manages Customer Response and JC Compliance Support. Communicates daily with customers to assure quality service with minimum call backs. Maintains inter-departmental relationships to maximize responsiveness to customer needs and demands. Collaborate closely with other shifts and departments. Supervises outages on their shift. Provide lead support the EOC program and support all initiatives associated with Joint Commission readiness (ready every day).

Manage employee work load, document staff and team performance, metrics management. Effectively schedule work for the front line staff and supervises shift coverage and hand-off of backlog to subsequent shift supervisor. Works closely with the Planner / Scheduler and WCC team.

Effectively track workload and schedule compliance. Supervises work orders status, monitors staff and team members performance, manages assets assigned. Assures accurate information is posted on daily time sheets for all work. Reviews metrics and meets performance expectations.

Provide input and assessment on hiring, evaluations and promotions.

Ensure employees complete all training and meet assigned goals.

Other Duties as Assigned Employee is considered ESSENTIAL PERSONNEL for all emergency related events and agrees to fulfill the responsibilities associated with signing the agreement.

The employee may be expected to call in or respond to a call in emergency situations but is not eligible for on-call pay.

Other duties as assigned

Required : High school diploma or equivalent. Five years of experience in one or more craft areas including three years lead / supervisory experience. Successful completion of the LEADing Self Accelerate and / or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience. Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity / expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http : / / www.mdanderson.org / about-us / legal-and-policy / legal-statements / eeo-affirmative-action.html