Front Desk Receptionist/Manager

Front Office Job Description

MD Esthetics is a premier medical aesthetics and wellness business with locations in NH, MA and VA with a mission to go above and beyond to make our patients feel confident. Patient experience is our highest value and daily focus.

We are seeking a caring and team focused receptionist/patient care coordinator to service our patients and support our providers. If you are passionate about helping others, work well in a fast-paced environment and have exceptional attention to detail, this job is for you!

Responsibilities:

· Interact with patients in a positive and helpful manner, providing information and assistance as needed

· Proactive initiative in maintaining cleanliness and upkeep of treatment rooms and overall practice

· Gather necessary demographic information from patient to build a new/updated patient account

· Generate invoices for patients according to prescribed procedures and fees and collects payment

· Provide necessary forms to patients for completion and signatures

· Answer telephone calls, record messages for coworkers and deliver messages

· Assist clinic staff with patient triage as needed to maintain proper patient flow

· Educate patients about our services, treatments and products we offer

· Sell services and products to meet monthly goals

· Maintain a clean and orderly office environment

· Assist with lead and reactivation phone calls.

· Scrub schedule for double bookings.

· Collaborate with team to assist with on-site and community events (e.g Grand opening, Anniversary party etc.)

· Help with special projects as needed

Qualifications:

-High school diploma is required. College Diploma is an asset. Previous medical spa, dermatology or plastic surgery office experience is preferred. Previous sales experience is preferred.

-Computer savvy a must since we use an electronic medical records program and Microsoft Office.

-Exceptional phone and customer service skills

-Professionalism and team player

-Time Management and Organizational Skills

-Ability to multitask and perform in a fast-paced environment.

-Positive attitude, friendly demeanor and a willingness to go above and beyond for our patients

Hours: 40 hours per week. must be available to work during Operating hours. Occasional evening and weekend events.

Salary: Commensurate with experience, starting wage $22-$25 with opportunity to grow opportunities.

This position is open to turn into a Jr Practice Manager Role

Benefits and Perks include:

· Paid Time off (Full Time)

· Performance bonuses

· Staff discounts on products

Discounted and free treatments are an added perk!

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $22 - $25