Manager, Supplier Quality

Manage company Supplier Quality function to ensure compliance with quality standards and applicable government regulations including FAA, EASA, and DoD. Responsible for the development and implementation of a world-class supplier quality system while effectively leading a team of supplier quality personnel.

DUTIES AND RESPONSIBILITIES include the following.

• Establish, maintain, and improve an effective supplier quality management system
• Work closely with Engineering, Supply Chain, Program Management, and Customer Support to identify quality requirements (e.g., contract reviews) and standardize supplier quality processes
• Assist procurement in identifying new suppliers, qualify suppliers, and maintain the Approved Supplier List
• Effectively communicate company and customer quality requirements and schedules, to suppliers
• Build and maintain strong working relationships with supplier quality representatives
• Implement appropriate controls to ensure incoming and outgoing products meet company, contractual, and regulatory requirements
• Establish and implement testing and inspection procedures for incoming product to include working with suppliers to schedule source inspections as required
• Monitor incoming product rejections, document non-conforming conditions, and maintain a corrective action system to analyze and correct nonconformances
• Establish and maintain a robust system for measuring supplier performance, reporting such performance to suppliers, and deactivating underperforming suppliers when appropriate
• Communicate performance to suppliers, issue corrective action requests as needed, and assist suppliers in determining root cause and ensuring appropriate corrective action is taken in a timely manner to eliminate recurrence of issues
• Establish quality objectives and metrics for the Supplier Quality department in support of quality assurance and company goals
• Perform quality system supplier and internal audits and lead resulting corrective action efforts
• Represent Supplier Quality during external quality audits
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• Responsible for the overall direction, coordination, evaluation and continuous improvement of the Supplier Quality department
• Plan work for, supervise, and develop a strong team of Receiving Inspectors and Supplier Quality Engineers
• Participate in interviewing and hiring, training employees, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems
• Manage time and department priorities/assignments effectively to meet organizational goals and company policies in the Supplier Quality department
• Make informed and timely decisions on routine and critical issues
• Embrace team building principles and effectively communicate expectations to employees

SKILLS AND ABILITIES

• Knowledge of quality assurance disciplines
• Advanced Product Quality Planning (APQP)
• Expertise in technical quality equipment, tools, and techniques
• Ability to multitask and prioritize workload within department
• Ability to successfully coordinate efforts of staff outside of individual’s span of authority
• Up to fifteen (15%) travel required with significant supplier/customer interface
• Previous experience working within a supplier quality department
• Previous management experience is required.
• Strong interpersonal skills - creative thinker with exemplary written and verbal communication skills and the ability to effectively communicate orally or in written form with both co-management and internal/external customers and regulatory representatives (DCMA/FAA)
• Demonstrated ability to anticipate and solve practical problems or resolve issues is required.
• Ability to work both autonomously and within a team environment
• Process improvement skills and experience
• Knowledge of AS 9100/9110 and ISO 9001
• Proficient with Microsoft Office Suite to include Excel, PowerPoint, Access, and Project
• Experience with regulatory requirements associated with 14 CFR Part 21 and Part 145
• Background in Aviation/Aerospace strongly preferred
• The ability to understand and follow instructions and the ability to concentrate
• Access to Export Control Information is required.
• Regular attendance at the work site is required

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B.S.) from a four-year College with 6 to 10 years in aviation quality roles and/or training or equivalent combination of education and training

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

CERTIFICATES, LICENSES, REGISTRATIONS

Preferred:

Airframe & Powerplant License

ASQ – Certification by the American Society for Quality

FAA – Federal Aviation Administration

CQA – Certified Quality Auditor

CMQ/OE – Certified Manager of Quality/Organizational Excellence

WORK ENVIRONMENT/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work performed in an office and factory settings.
• Exposure to shop environment such as noise, dust, odors and fumes.
• Occasionally required to lift up to 20 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, LLC provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.