Regional Manager

About MD Squared:

MD Squared Property Group is a leader in providing top tier property management services predominantly in the New York market. After a combined decades in the real estate industry, our leadership recognized the need for personalized management solutions and have dedicated ourselves to anticipating and addressing our clients specific needs. Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff.

Regional Manager Role

Many years of experience has shown us that we do more than manage properties; we manage communities — we treat the properties we manage as if they were our own. We are seeking an experienced Regional Manager to oversee the operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. The Regional Property Manager will be responsible for overseeing on-site property managers, ensuring operational excellence, and providing strategic leadership to maintain high occupancy rates, tenant satisfaction, and financial performance. This role requires frequent travel to properties (3-4 times per week) and will otherwise be remote. The ideal candidate will have a strong background in property management, with prior experience as a Community Manager or Regional Manager. This role is ideal for someone looking to grow within the company, as we anticipate expanding the portfolio in the near future.

Objectives of this Role

• Oversee the operations of a portfolio of properties, ensuring financial, maintenance, and resident satisfaction goals are met.
• Lead and develop a team of on-site Property Managers through coaching, training, and performance management.
• Monitor and manage budgets, control expenses, and maximize revenue across the portfolio.
• Build and maintain strong relationships with property owners, tenants, and vendors.
• Ensure compliance with federal, state, and local property regulations, including Fair Housing laws.
• Drive leasing strategies, marketing efforts, and resident retention programs.
• Supervise maintenance and capital improvement projects to uphold property standards.
• Conduct regular property site visits to ensure operational efficiency and address any concerns.

Daily and Monthly Responsibilities

• Perform regular site inspections to oversee property conditions, maintenance, and ongoing projects.
• Work with accounting and leasing teams to track financial performance, rent collections, and budget adherence.
• Address and resolve escalated resident complaints, concerns, and requests to maintain high tenant satisfaction.
• Approve vendor contracts, monitor service quality, and ensure proper bid processes are followed.
• Lead monthly and quarterly operational reviews, providing insights and recommendations for improvements.
• Ensure compliance with company policies, safety guidelines, and risk management procedures.
• Support the growth of the portfolio by assisting with new property onboarding.

Skills and Qualifications

• 5 years of experience in property or community management, a plus having at least 2 years in a regional or multi-property leadership role.
• Strong financial acumen, including budgeting, expense control, and revenue optimization.
• Ability to travel frequently (25-50% of work time).
• Knowledge of Fair Housing Laws, OSHA requirements, and property regulations.
• Strong leadership, negotiation, and conflict-resolution skills.
• Proficiency in property management software and Microsoft Office Suite.
• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

What we offer:

As a full time, exempt team member, you will have access to full comprehensive

benefits, including but not limited to, health, dental, vision, life and disability

plans. You will also be eligible for paid vacation, 11 paid federal holidays, a retirement

contribution with a company match and other employee related discounts for

services.

Compensation range is based on complexity of portfolio and relevant prior experience.