What are the responsibilities and job description for the Unified Communications Manager (Administration of Microsoft Teams, Microsoft 365 & Cisco CUCM) position at MDA Edge?
Ideal Candidate Profile: Candidates must demonstrate a stable, permanent work history (no temp or short-term contract roles). Strong communication and leadership skills are essential.
Required Experience & Skills:
- Minimum of 7 years of IT experience, with a primary focus on unified communications and collaboration tools.
- In-depth knowledge of Microsoft Teams, Microsoft 365 administration, and Cisco Unified Communications Manager (CUCM).
- Proven experience with cloud migrations, especially transitioning from Cisco CUCM to Microsoft Teams Calling.
- Hands-on experience with Microsoft 365 apps including SharePoint, OneDrive, Teams Admin Center, and Exchange Online.
- Strong understanding of telephony infrastructure, including how calls are routed across large-scale enterprise networks.
- Prior experience managing technical teams.
- Experience working with cloud environments such as Azure and/or AWS is highly preferred.
Education:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
Certifications:
- Microsoft 365 Certified: Teams Administrator Associate.
- Cisco CCNP Collaboration.
Salary : $130,000 - $175,000
