What are the responsibilities and job description for the Senior Account Manager position at MDG Solutions?
MDG is hiring!
MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p.
What
you’ll do:
● Guides
and manages all day-to-day activities for assigned clients in development of
advertising campaigns and projects within the approves plans
● Manage
creative, digital, social and media projects from inception to completion
ensuring on-time delivery
● Timeline
development and management of all client deliverables
● Develop
client meeting agendas, post meeting contact reports and any follow-up deliver
actions needed
● Manage
internal communications to provide direction and/or updates across departments
including creative, social media, and media for campaigns or individual
projects
● Plans,
manages, and executes ongoing project development and timing to ensure that
progressive stages are approved with adequate time to meet schedules and
deadlines
● Respond
to client phone calls and be aware of all client activities to provide back-up
to account lead
● Work
with the account director to compile, update and issue status reports, daily
hot sheet items and tracking of campaign results and performance
● Maintain
all client information in an organized manner as needed for accurate
proofreading and meeting of client standards
● Act as
liaison with other agency departments and vendors
● Develop
briefs and prepare presentation decks
● Prepare
post meeting client contact report
● Manage
blog and content development and social media updates
● Manage
client budgets and billing
● Actively
build relationships with clients
● Keep
apprised of client’s products/services/marketing developments
● Gather
and assemble background information, research, and analyses as needed for
development of creative briefs and monthly presentations
● Performs
other related duties as assigned by management
Requirements
● Bachelor’s
Degree in Advertising, Marketing or related field required
● 5
years’ ad agency experience managing and executing multi-channel digital
projects
● Some
experience in digital, social, traditional, media is required
● Understanding
of general advertising principles and account service client management
protocol
● Manages
multiple tasks and tight deadlines with confidence and ease
● Tactful
and diplomatic communication skills; internal, external, formal and informal
written, and verbal
● Ability
to communicate complex information in easy-to-understand terms
● Skilled
in presenting to high level clients
● Able
to actively build and maintain good working relationships with clients and
colleagues
● Must
be willing to go above and beyond to ensure client’s issues and requests are
sufficiently resolved
● Organized
and pays attention to every detail
● Proactive
problem solving
● Hospitality,
healthcare, and retail experience a plus
● You
must have a valid driver’s license and have your own reliable transportation to
attend client meetings and events
Benefits
We offer competitive healthcare, dental, and
vision plans along with several voluntary benefit extras. Employees receive
generous PTO in addition to all major holidays and the option to enroll in a
comprehensive 401K plan with employer matching
