What are the responsibilities and job description for the Experienced Property Manager position at MDI Management?
MDI Management is currently seeking candidates for the following position:
Position Title: Property Manager
Location: Redmond
About Us:
At MDI Management, we focus on creating a great workplace where everyone feels valued and enjoys their job. Our success depends on each team member, so we make sure to encourage teamwork, new ideas, and personal growth.
Position Description: This is a full-time position requiring a commitment of 40 hours per week, with scheduled hours as follows:
· Monday to Friday from 8 am to 5 pm, with occasional weekend and evening availability necessary.
Job Summary: As a Property Manager, you will oversee the efficient management of our multifamily community. Your role involves ensuring the overall appearance of the property, handling administrative tasks, and fostering resident satisfaction.
Responsibilities:
Management & Operations
- Ensure all team members complete daily, weekly, and monthly tasks on time.
- Inspect models and “market-ready” units; report maintenance or cleaning needs promptly.
- Maintain curb appeal and the overall physical condition of the community.
- Proactively maintain a low vacancy rate through strong leasing strategies and retention efforts.
- Monitor advertising effectiveness and keep a pulse on local market competition.
- Shop at least two competitive properties monthly and report findings to the Regional Manager.
- Attend networking and community events to promote the property and build valuable local connections.
- Represent the company in a professional and positive manner at all times.
- Maintain a positive, upbeat attitude and motivate the team by leading through example, while consistently upholding company standards and expectations.
Administrative Duties
- Oversee rental payments via AppFolio and manage delinquency follow-ups.
- Review monthly rent rolls to ensure accurate market rent is reflected.
- Approve all resident notices and maintain up-to-date resident files.
Record and administer daily and monthly inspections. - Distribute company and community notices to residents.
- Keep accurate monthly commission records for lease renewals.
- Ensure timely submission of reports and consistent policy compliance.
Resident Experience & Retention
- Welcome all residents and prospects with a friendly, service-minded approach.
- Respond promptly and professionally to resident concerns, requests, and feedback.
- Participate in planning and hosting resident events and community functions.
- Consistently promote a clean, well-maintained, and welcoming environment.
Marketing & Community Outreach
- Conduct market surveys and shop competing communities regularly.
- Create and distribute engaging monthly newsletters.
- Take initiative in executing marketing strategies and neighborhood outreach to drive traffic and boost occupancy.
Essential Job Functions
- Remain available for calls from weekend leasing agents and respond to emergencies as needed.
- Demonstrate excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Outlook), AppFolio, and other property management software.
- Uphold a neat, clean, and professional appearance at all times.
- Work a flexible schedule, including occasional evenings and weekends.
- Attend training to stay compliant with new and existing laws and best practices.
- Effectively de-escalate and manage resident concerns.
Compliance & Legal Standards
The Property Manager is expected to have a thorough understanding of and ensure full compliance with all local, state, and federal Landlord-Tenant laws. In addition, strict adherence to Fair Housing regulations is required at all times. This includes treating all applicants and residents equally and without discrimination, promoting an inclusive and respectful living environment, and maintaining ethical leasing and management practices across the board.
Schedule & Availability
Please note that the days and hours required for this position may be subject to change based on the needs of the property and the season. Flexibility is essential, as work schedules may vary to accommodate peak leasing times, resident events, and operational demands. While standard weekday hours are expected, weekend availability is required as needed.
Core Values We Live By
To thrive in this role, you’ll embody the values that define our team:
- Innovation & Excellence
- Honesty & Integrity
- Dependability
- Professionalism
- Enthusiasm & Optimism
- Drive & Initiative
Safety & Compliance
- Understand and follow all company, local, state, and federal safety regulations.
- Act quickly to correct unsafe conditions as they arise.
Please Note:
This is not a complete list of daily duties. The Property Manager is ultimately responsible for the overall function, performance, and appearance of the community—ensuring high standards are met, maintaining strong resident satisfaction, driving occupancy, and consistently promoting the property through marketing and networking efforts.
Benefits:
· Holiday Pay
· Vacation Leave Pay (as accumulated)
· Sick Leave Pay (as accumulated)
· Birthday and Anniversary Paid Time Off
· Employee Medical and Dental Insurance
· Supplemental Insurance
· Simple IRA
· Access to Property Amenities
MDI Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.