We are seeking a detailoriented and efficient Digital Print Specialist / Center Associate to join our team in Grundy United States. In this role you will be responsible for operating digital printing equipment managing print projects and providing exceptional customer service in our print center.
- Operate and maintain digital printing equipment to produce highquality prints
- Prepare files for printing including layout color correction and prepress tasks
- Manage multiple print projects simultaneously ensuring timely completion
- Assist customers with their printing needs providing guidance on materials finishes and design
- Perform color management and calibration to maintain consistent print quality
- Handle cash transactions and maintain accurate records of orders and inventory
- Troubleshoot and resolve printing issues as they arise
- Maintain a clean and organized work environment
- Stay uptodate with industry trends and new printing technologies
The ideal candidate has at least one year of customer service experience one to two years of experience in a print production / graphic design role or a twoyear degree in graphic design or a related field experience with Adobe Creative Suite and Microsoft Office knowledge of printing concepts a friendly and genuinely helpful demeanor and a professional appearance. He or she is driven to succeed and is an energetic selfstarter and teamplayer who is trustworthy and a fast learner.
Must be able to work at least 2 days a week. Were open on the weekend FridaySunday
The pay for the job is commission the commission rate starting out is 30 once we see that your able to do the work needed and bring in customers we will do a 50 / 50 split commission
RESPONSIBILITIES
Understands and fulfills the needs of walkin customers and telephone / email inquiriesCommunicates effectively and continuously practices good listening with customers coworkers vendors and leadershipEmpathizes and manages demanding impatient and / or frustrated customers to turn a stressful event into a positive experienceTakes ownership of customers packing shipping and / or print problems and offers viable solutionsPackages shipments for safe arrival including assembling stock boxes building custom boxes and properly cushioning contentsManages the logistics of small to medium projects follows through to completion and updates all parties as neededProduces / designs proofs and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PCOperates all equipment software and devices in an expert fashion and is willing to teach othersPrioritizes and optimizes the work load to streamline the production flowFrequently multitasks while maintaining extreme attention to detail and high quality controlMaintains a clean organized and safe working environmentMay open and / or close the store and perform endofday accounting etc.Takes action to learn NEW products services alternative solutions and industry trends as well as occasionally reviewing / retraining on lesser used servicesWorking with a sublimation printerWorking with HTV 651 for decalsQualifications :
Proficiency in operating digital printing equipment and related softwareStrong knowledge of various print materials finishes and production processesExcellent color management and calibration skillsExperience with file preparation and prepress techniquesProven customer service skills with a customerfocused attitudeAbility to work efficiently in a fastpaced environmentStrong attention to detail and organizational skillsProficiency in Microsoft Office and Adobe Creative Suite12 years of experience in digital printing or a related fieldHigh school diploma or equivalent required; Associates degree in Graphic Design or related field preferredUnderstanding of print industry standards and best practicesAbility to lift up to 50 pounds and stand for extended periodsHigh school diploma or GED requiredOne year of customer service experience required (more preferred)One to two years of experience or a twoyear degree in graphic design or a related fieldStrong computer skills including Microsoft Office and Adobe SuitesKnowledge and application of printing conceptsGood communication and people skillsStrong analytical and math skillsHighly organized and detail orientedGood project and time management skillsAble to work and complete tasks independently in a quick turn environmentAble to work collaborativelyHigh energy levelPrompt reliable and responsibleAble to lift 40 poundsUsed Cricut cutterAdditional Information :
All your information will be kept confidential according to EEO guidelines.
Must be able to work at least 2 days a week. Were open on the weekend FridaySunday
The pay for the job is commission the commission rate starting out is 30 once we see that your able to do the work needed and bring in customers we will do a 50 / 50 split commission
Remote Work : Employment Type :
Parttime
Key Skills
Accounting And Auditing,Civil Construction,Humming Bird,Jni
Experience : years
Vacancy : 1